Zoom Complaint Sentiment: Neutral

Our sentiment meter has detected that Zoom complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Zoom, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 18, 2024

Zoom complaint process

Do you have a dispute or had a bad customer experience with Zoom? Submit your Zoom complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Zoom.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Zoom complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Zoom?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Zoom complaints chart

We have received 0 complaints about Zoom over the last 12 months. The graph below shows a monthly breakdown.

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Zoom complaint statistics

Curious about Zoom's track record in addressing complaints within the Mobile App, Software category? Dive into the all-time complaints data right here!

322
Total complaints
322
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 322 ratings

Zoom reviews: (322)

Authentic experiences shared by our community for your benefit.

Recurring Deductions on Visa Card

Complaint from JaredMala on 11 December 2020 about Zoom.

I did a 1-month subscription for November and was charged $14.99 on my card. This was mean to be one-off. But am surprised the deductions have recurred for the month of December. Read more

Comments: 0
Rating:

I don t have anymore the license for my account

Complaint from Andreea N on 10 December 2020 about Zoom.

Hi! I have an account with license (andreea.nedelcu@digimobil.es). My company bought me a license for one year, but now i have a basic profile. They bought me the license in march. Could you tell me what happened? Thank you! Read more

Comments: 0
Rating:

My Display name

Complaint from Che Kariyawasam on 10 December 2020 about Zoom.

Yesterday I joined my Maths class and renamed my self something for a joke but then I changed my name and saved it but when I joined my maths and geography class today it came as the name I changed... Read more

Comments: 0
Rating:

Wrong billing

Complaint from alopep2@gmail on 10 December 2020 about Zoom.

I terminated my membership on November 29, 2020. Unfortunately, I was debited with N5,923.78 on December 7, 2020. What was the debit for? I need a response please. Read more

Comments: 0
Rating:

Horrible Customer Service

Complaint from Impressions by Veronica on 09 December 2020 about Zoom.

I had some questions, have a Pro account but cannot talk to a live person. I had to do a chat which is just fine but then when it came to answering questions, I had to pay and then my... Read more

Comments: 0
Rating:

unauthorized debiting of credit card

Complaint from upradeepvakayad@gmailcom on 09 December 2020 about Zoom.

My credit card was debited with INR 1534 , but I haven't purchased any service from zoom or authorized zoom from any auto renewal . This is the second time I am having this bad experience with zoom .Kindly revert... Read more

Comments: 0
Rating:

not working

Complaint from anto praveen on 03 December 2020 about Zoom.

zoom is not working what are you doing reply me in antopraveen10301@gmail.com Read more

Comments: 0
Rating:

Vulgar chats during zoom

Complaint from jimasper on 30 November 2020 about Zoom.

We run Zoom meetings for funerals. Today two chats came up with very vulgar language. the host disabled the chat. I want to report David Winley for one of the vulgar chats. Read more

Comments: 0
Rating:

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