Z MASTERMINE PTE Complaint Sentiment: Neutral

Our sentiment meter has detected that Z MASTERMINE PTE complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Z MASTERMINE PTE, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Z MASTERMINE PTE complaint process

Do you have a dispute or had a bad customer experience with Z MASTERMINE PTE? Submit your Z MASTERMINE PTE complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Z MASTERMINE PTE.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Z MASTERMINE PTE complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Z MASTERMINE PTE?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Z MASTERMINE PTE complaints chart

We have received 87 complaints about Z MASTERMINE PTE over the last 12 months. The graph below shows a monthly breakdown.

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Z MASTERMINE PTE complaint statistics

Curious about Z MASTERMINE PTE's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!

206
Total complaints
206
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 206 ratings

How to contact the customer service of Z MASTERMINE PTE?

Below, you will find the contact information for the complaint department of Z MASTERMINE PTE. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+6566913832
Webcare email:
service@zmasterminepte.com
Contact form:

You can contact the customer service of Z MASTERMINE PTE by calling +6566913832. For Z MASTERMINE PTE support through email, send your inquiry to service@zmasterminepte.com. If you want to reach out to Z MASTERMINE PTE through their own website, you can use their contact form.

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Z MASTERMINE PTE reviews: (206)

Authentic experiences shared by our community for your benefit.

No delivery

Complaint from andyMC on 11 August 2023 about Z MASTERMINE PTE.

Order on Oct 29, 2022, 10:15:25 AM for $36.99. The amount had been transferred from my account. I had a delivery number and after a a while the tracking of package show an address other than my home in Thailand.... Read more

Comments: 0
Rating:

Order not delivered

Complaint from Geanieo on 09 August 2023 about Z MASTERMINE PTE.

I ordered a large Tent, paid online with Visa, and never received the merchandise. I have an Order I have a Receipt But I do not have the Tent I paid for. Read more

Comments: 0
Rating:

Didn't receive item paid for

Complaint from mirisluck on 07 August 2023 about Z MASTERMINE PTE.

Paid for my item in November 2022, have emailed service@zmasterminepte.com, since February this year with several excuses, even telling me the parcel was delivered to an address in Dandenong, Victoria, Australia, I live in Sydney, NSW, Australia some 1000klms from... Read more

Comments: 0
Rating:

Order never delivered

Complaint from Monkie44 on 02 August 2023 about Z MASTERMINE PTE.

I placed an order last November. I received a trucking number but I never received the goods. After many emails sent, the company claimed to have resent the item twice or thrice. Unfortunately with the same result. When I asked... Read more

Comments: 0
Rating:

order 2BP62-RFVO585

Complaint from denis pallas on 02 August 2023 about Z MASTERMINE PTE.

8 months ago I ordered a promotion 2BP62-RFVO585 from complaining by email I was ask to be patient to tune of 8 month still nothing! Read more

Comments: 0
Rating:

Never received any of my orders.

Complaint from Ta_syd on 31 July 2023 about Z MASTERMINE PTE.

I ordered tools -the jack, drilling machine and welding machine in October last year (2022) I never received any of these orders till today. I've been sending them emails but every time they promised to resend the orders but nothing... Read more

Comments: 0
Rating:

Never received order

Complaint from Norris on 29 July 2023 about Z MASTERMINE PTE.

Placed order October of 2022. It is now almost August of 2023, still not received Christmas Tree I ordered. The company did attempt delivery, but went to Four wrong addresses, Washington state, Hawaii, Alaska and most recently Texas.... Read more

Comments: 0
Rating:

Item not recieved

Complaint from TJenks on 26 July 2023 about Z MASTERMINE PTE.

Ordered a christmas tree in November 2022 and have never recieved the item. Back and forwards with emails with them telling me will resend package. I have had enough and requested refund. They tell me on number of occasions it... Read more

Comments: 0
Rating:

No order received

Complaint from Breda. davison@gmail.com on 25 July 2023 about Z MASTERMINE PTE.

I placed an order for a Christmas in October 2022 and still have not received it. I have been told it was delivered but when I checked with our postal office here they say it never came into this area... Read more

Comments: 0
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