Z MASTERMINE PTE Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Z MASTERMINE PTE over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 23, 2024

Z MASTERMINE PTE complaint process

Do you have a dispute or had a bad customer experience with Z MASTERMINE PTE? Submit your Z MASTERMINE PTE complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Z MASTERMINE PTE.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Z MASTERMINE PTE complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Z MASTERMINE PTE?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Z MASTERMINE PTE complaints chart

We have received 88 complaints about Z MASTERMINE PTE over the last 12 months. The graph below shows a monthly breakdown.

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Z MASTERMINE PTE complaint statistics

Curious about Z MASTERMINE PTE's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!

206
Total complaints
206
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 206 ratings

How to contact the customer service of Z MASTERMINE PTE?

Below, you will find the contact information for the complaint department of Z MASTERMINE PTE. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+6566913832
Webcare email:
service@zmasterminepte.com
Contact form:

You can contact the customer service of Z MASTERMINE PTE by calling +6566913832. For Z MASTERMINE PTE support through email, send your inquiry to service@zmasterminepte.com. If you want to reach out to Z MASTERMINE PTE through their own website, you can use their contact form.

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Z MASTERMINE PTE reviews: (206)

Authentic experiences shared by our community for your benefit.

No package and no refund

Complaint from Marco Costa on 30 August 2023 about Z MASTERMINE PTE.

I have bought a Christmas tree last December the 15 and the product was delivered to someone else, so I have made a complaint and they said that they would send another one. And then it happened again . Now... Read more

Comments: 0
Rating:

Purchased a reindeer never recieved

Complaint from Jpatches9 @gmail.com on 30 August 2023 about Z MASTERMINE PTE.

I purchased a reindeer last November and paid for it but never reieved it they sent the first one to California the second went to New Jersey have written numerous times with no response now they won't accept my... Read more

Comments: 0
Rating:

Christmas tree

Complaint from Lainey on 30 August 2023 about Z MASTERMINE PTE.

Ordered a Xmas tree November last year. Emails back and forward saying I had recieved package them blaming the distribution company. Asked multiple times for a refund and told to be patient with them. Last week they offered a new... Read more

Comments: 0
Rating:

non-delievery

Complaint from wllmfwr on 25 August 2023 about Z MASTERMINE PTE.

ordered packages from them in October/22 and have never received them... keeps getting the same runaround and no will send a copy of the shipping label.... always the wrong address and province for the fifth time.. can't get a refund... Read more

Comments: 0
Rating:

Ice maker

Complaint from Kellyann721 on 25 August 2023 about Z MASTERMINE PTE.

Ordered an ice maker nov last year… no ice maker or refund almost 10 months later and multiple emails later Read more

Comments: 0
Rating:

Order not received

Complaint from Specgirl1963 on 25 August 2023 about Z MASTERMINE PTE.

I ordered storage containers in Oct of last year. I never got them. I have over 60 emails back and forth with them. I kept asking for a refund for non delivery. They kept making excuses after excuses. I even... Read more

Comments: 0
Rating:

Never received my order

Complaint from Angrylady on 23 August 2023 about Z MASTERMINE PTE.

I purchased a village Christmas Tree last Nov. They keep sending me tracking numbers which always end up to be delivered in a different city. They keep blaming it on the distribution center. I have repeatedly requested my money back... Read more

Comments: 0
Rating:

Purchase not received

Complaint from JB82 on 21 August 2023 about Z MASTERMINE PTE.

I had purchased an item from this company. It took some time to reach and when it did it showed that it was delivered to a town over an hour away from me. When inquiring about this, they asked me... Read more

Comments: 0
Rating:

Never received purchased item

Complaint from NikJ77 on 20 August 2023 about Z MASTERMINE PTE.

I purchased an item in Oct. 22, 2022, paid $54.99 and still haven't received my item (Order No:8J0DY-0MO84H6). I have sent several emails requesting they cancel my order and return my money. All I receive in return is more bullshit... Read more

Comments: 0
Rating:

Goods never recieved

Complaint from ABBYPAIGE01 on 17 August 2023 about Z MASTERMINE PTE.

$59.96 DATE PAID Oct 26, 2022, 6:46:40 PM PAYMENT METHOD Visa - 1465 SUMMARY I have been emailing for almost a year I have asked for a refund but fobbed off I don't know where to... Read more

Comments: 0
Rating:

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