Our sentiment meter has detected that Xfinity complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Xfinity, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with Xfinity? Submit your Xfinity complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Xfinity.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Xfinity complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 0 complaints about Xfinity over the last 12 months. The graph below shows a monthly breakdown.
Curious about Xfinity's track record in addressing complaints within the Internet Providers, TV Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Xfinity. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Xfinity by calling 1-855-270-0379. If you want to reach out to Xfinity through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Esarhaddon on 24 May 2022 about Xfinity.
This is not about just one incident, it is about the overall capability and Customer Service attitude. Every time I call it takes hours and hours to accomplish 10 minutes' worth of work. You have faulty phone lines, you have... Read more
Complaint from cowboykd on 23 May 2022 about Xfinity.
Because of the exploits of Mike Thomas, I have begun to cancel all services I now have through Xfinity. I canceled my alarm service, Xfinity Home, specifically because of Mike Thomas and his lies, bullying, extortionist and thuggish ways. To... Read more
Complaint from Cpelekakis on 11 May 2022 about Xfinity.
On May 9: 2022 there was an outage at 8017 Gray Haven Rd, Baltimore Md. it was only supposed to be fir two hours. Ending at 8:30 a.m. instead the outage remained throughout the day. Xfinity sent me numerous messages... Read more
Complaint from Ronaldbelly71109@yahoo.com on 27 April 2022 about Xfinity.
Firstly I am new to Xfinity since February of this year. After the initial home installation I have had 3 service calls to correct faults on the 1)internet service, 2) the wiring from the main hub 3) many buffering... Read more
Complaint from po customer on 11 April 2022 about Xfinity.
too many times I turn to a channel that list a particular program only to find out it is entirely differently one. Read more
Complaint from Redladyanna53 on 09 April 2022 about Xfinity.
I would always get customer service from an overseas person. I could ask for a person in the U.S. Now I can't do that. They tell me I can only get a person overseas. They speak poor English and I... Read more
Complaint from cowboykd on 09 April 2022 about Xfinity.
case 220408757026 Employee Mike Thompson MTHOMP015. Mike lied to me repeatedly and on the computer about my situation involving my galaxy Z flip3, which has resulted in me having to pay for to brand new phones when one of... Read more
Complaint from Dianne Moore on 06 April 2022 about Xfinity.
I work 10am-8pm When I was near the xfinity store I took my lunch hour to get a tv box for another room in my house. The girl that waited on my asked me 3 times about renewing my account... Read more
Complaint from HeatherG on 26 March 2022 about Xfinity.
MULTIPLE problems: 1) I had an account for internet in Hollywood FL and it was NOT a promotion (if it was I was never told). I moved after 6 months which I knew I was going to do and Xfinity... Read more
Complaint from maryannf3@frontier.com on 25 March 2022 about Xfinity.
plastic underground surround and plastic lid to protect connection delivering service to next door neighbor has been destroyed! I have called several times this past week for service to fix these problems before it causes a risk of personal injury.... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
