{"id":86342,"date":"2023-03-08T19:24:11","date_gmt":"2023-03-08T19:24:11","guid":{"rendered":"https:\/\/complain.biz\/refusal-to-refund-for-months-without-service\/"},"modified":"2023-03-08T19:24:12","modified_gmt":"2023-03-08T19:24:12","slug":"refusal-to-refund-for-months-without-service","status":"publish","type":"post","link":"https:\/\/complain.biz\/refusal-to-refund-for-months-without-service\/","title":{"rendered":"Refusal to refund for months without service"},"content":{"rendered":"<p>I purchase Hulu via Apple App Store for use on my Apple TV. I used Hulu on my phone, iPad and tv without incident for years. Then, in October, it asks me for my login information. It didn\u2019t work. I tried changing my password. It didn\u2019t work. After research I find it is now under the umbrella of Disney  and I should use that password. It didn\u2019t work. I tried changing my Disney password, it still didn\u2019t work (Disney worked fine, FYI). I emailed the company in November after many failed attempts to sign on. I continue to be charged for Hulu at rate of $7.99month. I forget about it for awhile. In March, I try again. This time I find a telephone number for Hulu in attempts to speak to a person. After having trouble finding my account, they tell me I\u2019ve got to change my email address to a different account and create a new password in order to sign on. Weird, but I do. Then I ask for the obvious: please reimburse me for the months I couldn\u2019t use the platform. They told me they can\u2019t do that because I pay through Apple and my info is encrypted. I tell them I am quite willing to accept a cash paymentcheckVenmo transfer or give them CC information to receive my reimbursement. They claim that it is impossible and I must go through Apple. Apple has a cancellation and refund option, but no way to explainrequest a specific period of reimbursement for a particular reason. I explain this to Hulu and the viscous circle starts again. They refuse to reimburse in any manner, keeping 5 12 months of undue payments. They are hiding behind a \u201c3rd party\u201d screen, knowing that they will keep all money. It is a shady practice, and one I am sure many have fallen victim to<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I purchase Hulu via Apple App Store for use on my Apple TV. I used Hulu on my phone, iPad and tv without incident for years. Then, in October, it asks me for my login information. It didn\u2019t work. I tried changing my password. It didn\u2019t work. After research I find it is now under [&hellip;]<\/p>\n","protected":false},"author":58668,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[75],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Complaint Hulu: Refusal to refund for months without service \u00bb<\/title>\n<meta name=\"description\" content=\"I purchase Hulu via Apple App Store for use on my Apple TV. I used Hulu on my phone, iPad and tv without incident for years. Then, in October, it asks me\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/complain.biz\/refusal-to-refund-for-months-without-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaint Hulu: Refusal to refund for months without service \u00bb\" \/>\n<meta property=\"og:description\" content=\"I purchase Hulu via Apple App Store for use on my Apple TV. I used Hulu on my phone, iPad and tv without incident for years. 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