Wowcher Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wowcher over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 16, 2024

Wowcher complaint process

Do you have a dispute or had a bad customer experience with Wowcher? Submit your Wowcher complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wowcher.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wowcher complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wowcher?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wowcher complaints chart

We have received 6 complaints about Wowcher over the last 12 months. The graph below shows a monthly breakdown.

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Wowcher complaint statistics

Curious about Wowcher's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

125
Total complaints
123
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 125 ratings

How to contact the customer service of Wowcher?

Below, you will find the contact information for the complaint department of Wowcher. To amplify the impact of your complaint, please use our complaint form.

Corporate HQ address:
Pentagon House, Sir Frank Whittle Road, Derby, DE21 4XA
Contact form:

The corporate office of Wowcher is located at Pentagon House, Sir Frank Whittle Road, Derby, DE21 4XA. If you want to reach out to Wowcher through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wowcher reviews: (125)

Authentic experiences shared by our community for your benefit.

Faulty goods

Complaint from Linda McCallum on 13 January 2022 about Wowcher.

Two IPADS bought both faulty but can't get a refund WOWCHER forwarding emails to Renewed Electronics who are saying WOWCHER has 30 day return of faulty goods but I had bought these as Christmas Presents cost me £234.96 ... Read more

Comments: 1
Rating:

booking problem

Complaint from madclive21 on 13 January 2022 about Wowcher.

i want to book a 1 or 2 night stay at a lincoln hotel,79 pounds with 3 course dinner and breakfast for two,but it,s giving me no option to book a specific date.can you help me me clive Read more

Comments: 1
Rating:

Wowcher holiday misleading terms of cost

Complaint from Dommac8 on 28 December 2021 about Wowcher.

when booking a short break for my son to Lisbon Portugal, wowcher offered a 3 day break inc flights and accommodation. Unfortunately the wowcher of £129 was FOR ONE PERSON ONLY (this was not advised until page 2 of... Read more

Comments: 0
Rating:

Refunds

Complaint from Adriana73 on 28 December 2021 about Wowcher.

I bought a mattress from Wowcher but unfortunately seemed to be broken and not comfortable I try to return the item after lots of complaints and talk from 13.12.21 but unfortunately every single person answering my messages are lying to... Read more

Comments: 0
Rating:

Item paid for has not been delivered

Complaint from G. Lawson on 24 December 2021 about Wowcher.

The issue that I have experienced was: I purchased an item from Wowcher on the 1122021 (order number 40199081 item number 46452903 Wowcher code NFSCU9-57QJNX). Prada Amber 50 ml EDP for £46.99 and paid a hidden cost of £4.99 for... Read more

Comments: 0
Rating:

No goods received

Complaint from Joanne Wax on 23 December 2021 about Wowcher.

My wife ordered this cheese selection on the 15th of December on the Wowcher website. Her bank account has been debited for £19.99. When will the order be delivered? We have tried enquiring on the Wowcher website but her account password is invalid... Read more

Comments: 0
Rating:

Same item recieved for different orders.

Complaint from Yeoman1990 on 22 December 2021 about Wowcher.

I ordered 2 different mystery boxes from the wowcher app. One cost £10 and the other cost £20. They both had different items listed for the different prices. I bought one of each only because the items listed on the... Read more

Comments: 0
Rating:

Goods not reiceved

Complaint from Jenny Reynolds on 06 December 2021 about Wowcher.

I ordered a dog bed and paid as requested, went through the whole procedure ad waited and waited but still no dog bed. I tried to contact you but was unsuccessful. Read more

Comments: 0
Rating:

FalseMisleading Product Advert

Complaint from lauraalexandra92@hotmail.co.uk on 17 November 2021 about Wowcher.

I purchased a game for my daughter for Christmas, she had seen said game on an episode of Ryan's World and expressed how much she would love for Santa to bring it for her. When I came across the game... Read more

Comments: 0
Rating:

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