Never received my delivery
Complaint from Maureen Cardella on 12 March 2022 about Wowcher.
Order number 41029699 bedroom furniture Read more
Wowcher complaints
Wowcher Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wowcher over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Wowcher complaint process
Do you have a dispute or had a bad customer experience with Wowcher? Submit your Wowcher complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wowcher.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Wowcher complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Wowcher?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Wowcher complaints chart
We have received 6 complaints about Wowcher over the last 12 months. The graph below shows a monthly breakdown.
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Wowcher complaint statistics
Curious about Wowcher's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!
125
Total complaints
123
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
125 ratings
How to contact the customer service of Wowcher?
Below, you will find the contact information for the complaint department of Wowcher. To amplify the impact of your complaint, please use our complaint form.
Corporate HQ address:
Pentagon House, Sir Frank Whittle Road, Derby, DE21 4XA
Contact form:
The corporate office of Wowcher is located at Pentagon House, Sir Frank Whittle Road, Derby, DE21 4XA. If you want to reach out to Wowcher through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Wowcher reviews: (125)
Authentic experiences shared by our community for your benefit.
I have recently purchased a trio standerd rose and was eagerly waiting for it to arrive. I was so disappointed with the rose instead of being one stem with the three heads its just three sticks not one rose at... Read more
Theft of money
Complaint from Warren83 on 16 February 2022 about Wowcher.
I made a purchase on in FebruaryMarch 2020 just before lockdown occurred: - Order number 33260851, a luxury Spa day at Slaley Hall in Northumberland. This was unfortunately cancelled and unable to be used due to the pandemic of COVID-19,... Read more
Refusal of extended credit
Complaint from ericpud on 10 February 2022 about Wowcher.
I bought a wowcher for a restaurantshard deal just as the covid crisis was starting. We were not able to use it. My wife and I are classed as at risk. We are only... Read more
money wallet
Complaint from Karen Mills on 09 February 2022 about Wowcher.
I had £141 in my money wallet which has disappeared and I have not bought anything. I want my money either putting back in my wallet or by refunding it back to my credit card. Read more
money taken from my bank account twice !! and never recieved any goods
Complaint from caseyjones66 on 28 January 2022 about Wowcher.
checked my bank ac today 2 payments taken off !!! and no goods sent at all , very angry indeed Read more
goods not received
Complaint from d rowley on 23 January 2022 about Wowcher.
you have taken money from my acc but ive not received the goods Read more
they tell lies about regarding items in adverts
Complaint from Peter Taylor on 22 January 2022 about Wowcher.
I wanted a sofa bed but I only received a settee, the company who supplied it told me though it was wrongly advertised as a Sofa Bed it wasn't one. I then had to sent it back at my cost,... Read more
OVERCHARGE OF SO CALLED 'deal'
Complaint from boguslaw111 on 19 January 2022 about Wowcher.
we stayed at the Indigo Hotel in Liverpool where omg hotels placed us- I was disappointed with the standard of the hotel, it is probably the worst 4 hotel in Liverpool!! I paid wowcher £72.50 original payment on Wowcher then... Read more
In excusable rude and horrible customer service
Complaint from kayleigh.gale04@gmail.com on 19 January 2022 about Wowcher.
I have gifted my sister a spa day for her birthday the details hadn't been sent to her. Even though on my order it was sent as gifted and says was sent to her aswell. Whilst trying to redeem the... Read more
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