Complaint: Work still not finished

on 23 October 2019 about Liberty Mutual in category Insurance Companies

New complaint
Complaint is being processed
Complaint resolved
Complaint closed

My complaint:

I have been getting my bathroom renewed since July 2019 and it’s still not finished, I was told it would take 3 days to do by the Planner and is still ongoing. Every time I ring the planner I am told what work will be carried out that day but still there are 5 jobs that are still out standing that have not been finished.

0 0 vote
Justified complaint?

Suggested solution:

There needs to be total communication from the Surveyor to the Planner then to the work men of what work needs doing and in the order it should be done.

Message from Robin from

10 months ago - We have posted a tweet about your new complaint about Liberty Mutual

Notify of
Inline Feedbacks
View all comments