Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 19, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Items not received

Complaint from kfulmer1954@aol.com on 17 March 2021 about Wish.

Haven't received any items in a few months payment has already been made Read more

Comments: 0
Rating:

Failed electrical goods

Complaint from Stewpot on 17 March 2021 about Wish.

I have ordered 2 laptops in the space of a couple of days between each order placed, these item have never been available. This I consider a failure to produce these items for sale on each occasion either the items... Read more

Comments: 0
Rating:

non delivery of item

Complaint from majic on 16 March 2021 about Wish.

I received 4 out of the five delivered items The one I did not get was the 24solid gold cuban flat figaro necklace. It says delivered but it wasnt I checked the package several times but it was not Thete... Read more

Comments: 0
Rating:

Delivery

Complaint from Chrischenda on 16 March 2021 about Wish.

I've ordered a couples rings set from wish. The delivery date was set for 1st March 2021. Till today I've still not received it and sent countless emails to no answer. Eventually they responded and said the estimated delivery date... Read more

Comments: 0
Rating:

Goods not received

Complaint from adie on 16 March 2021 about Wish.

I ordered a massage bed end of December 2020 with a delivery date week commencing 25 February. But I have not received it. It’s not in my Order history do I can not use customer service via Wish app. I... Read more

Comments: 0
Rating:

No access to my account. Can't log on to the site.

Complaint from tweedie3rd.wt@gmail.com on 16 March 2021 about Wish.

Ever since I made a fraud case against you guys I haven't gotten any service. I have since withdrawn the claim as I realized that it wasn't fraud at all but still my account remains inaccessible. When I try to... Read more

Comments: 0
Rating:

Order not received

Complaint from Keith bramhall on 16 March 2021 about Wish.

I ordered a set of flickering garden lights a long long time ago that long I don't know Read more

Comments: 0
Rating:

Sending orders to wrong state

Complaint from LafredaLetterman on 16 March 2021 about Wish.

I have tried and tried to contact these people changed my address they keep sending the order to Virginia I live in Kansas and I can't get the product to return the product so my money's just lost and they... Read more

Comments: 0
Rating:

Wish Selling Counterfeit Phones

Complaint from Sheryl976 on 16 March 2021 about Wish.

The wish assistant does not allow me to contact support because it is past the return window. But my lawyer informs me that I have 2 years to file for counterfeit merchandise charges against a retailer. He also informs me that... Read more

Comments: 0
Rating:

Wish order special cancelled by Wish

Complaint from Ed12345 on 15 March 2021 about Wish.

A Wish special for a special price on Wish with contact linzeqiong1989, was cancelled (and money refunded they say) a few days after I placed the order and paid. Reason provided: Unfortunately, your purchase was not fully processed in time to... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?