Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 20, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Late Arrival

Complaint from Sasha88 on 18 March 2021 about Wish.

I ordered a gift that was stated to arrive between the dates of Dec 22 and Dec 28th. So according to Wish, December 28th at the latest. I was visiting a different state at the time and gave that address... Read more

Comments: 0
Rating:

Lack of delivery

Complaint from Steve.long1@nhs.net on 18 March 2021 about Wish.

I have ordered many items from wish.it is now 6 weeks and I have still not received a single item.if you cannot deliver within the next few days I will be demanding a full refund for all the articles. Read more

Comments: 0
Rating:

refunds

Complaint from Tonia on 17 March 2021 about Wish.

I have sent several requests to send merchandise back that was not true to size. I sent in the required pictures that was asked of me and have heard nothing back. I feel this is fraudulent and would like to... Read more

Comments: 0
Rating:

Refunds

Complaint from Debbie Pesta on 17 March 2021 about Wish.

Wish restricted me said l had to many cancellations. Which l did cancel items before they were shipped and also wish had canceled items because they couldn't deliver products. After... Read more

Comments: 0
Rating:

FALSE ADVERTISING MISLEADING SCAMMED

Complaint from caperkev on 17 March 2021 about Wish.

PURCHASE A 400 WATT SOLAR KIT 2 PANELS OF 200 WATT EACH CABLES etc item arrived to find after testing before install that the panels are indeed only 49.6 watts each tryed to return but seller wont... Read more

Comments: 0
Rating:

Order : 603909529325f83ebbf32fcc

Complaint from MadAtWISH on 17 March 2021 about Wish.

I ordered this item expecting it to arrive for the price you asked. I want the product NOT A REFUND. I do not have an option to speak to a person or ask a REAL question so I did... Read more

Comments: 0
Rating:

Refund

Complaint from Lady di on 17 March 2021 about Wish.

I made a purchase of $183.00 from wish. I wasn't happy with the items. I returned to wish with the return labels they sent me and requested a refund. They gave me a refund of 13.00. That was a... Read more

Comments: 0
Rating:

FALSE INFORMATION, FAKE and NOT RECEIVED ON SOME

Complaint from KimberlyBilodeau on 17 March 2021 about Wish.

I bought jewelry and I made sure and screen shot every detail and purchase information. I got 2 of my and NEVER received the other. The one I did receive was supposed to be pure 14 kt gold no... Read more

Comments: 0
Rating:

Listing item and shipped item is not the same

Complaint from DukeHoang on 17 March 2021 about Wish.

I bought 36 volt cordless drill when I got is just a drill bit. I contact wish they said my fault they lock my account for complain but they said I still can order. This matter really is scammed from... Read more

Comments: 0
Rating:

Payments

Complaint from Stefani on 17 March 2021 about Wish.

I accidentally hit Wish Cash instead of Original Payment Method and now my refund is in Wish Cash and not back on my card. This is EXTREMELY FRUSTRATING! It's over $300 dollars and now I can't even call or reach... Read more

Comments: 0
Rating:

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