Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Order history

Complaint from Ricster on 30 April 2020 about Wish.

Can not get on Wish ‘Order History’ says it has an error. I made extremely large order that want filled completely with no excuses, but can not follow order progress due to not being able get on that page. NEED... Read more

Comments: 0
Rating:

2 unauthorized cancellations.

Complaint from Wazzie on 30 April 2020 about Wish.

Purchased a phone on April 24, 2020. Tried making an inquiry of my purchase the following day and then I later got an email that the order had been cancelled. It's quite frustrating because you can get hold of any... Read more

Comments: 1
Rating:

Fraud

Complaint from Dre on 30 April 2020 about Wish.

I purchased a number of items on your platform all the items that i purchased were processed then it was said that all of the items that i bought where unavailable i looked through the website and saw the same... Read more

Comments: 0
Rating:

Stolen laptop

Complaint from Alisha Foley on 30 April 2020 about Wish.

I had ordered my wife a laptop and got all the proper emails and notifications for delivery tracking package number looked at all my information for address for delivery never came nowhere to be found then it states it was... Read more

Comments: 0
Rating:

Fraud

Complaint from Xxxtc9 on 29 April 2020 about Wish.

4 separate times on 2 different orders of the same item at an unbelievable price supposedly got deleverd to the wrong address then when you can't get four that price you have to buy at higher price you will actually... Read more

Comments: 0
Rating:

Missing order

Complaint from Don Brown on 29 April 2020 about Wish.

Oder not delivered to me though it said it was Read more

Comments: 0
Rating:

Haven’t received order yet

Complaint from Logged without username on 29 April 2020 about Wish.

Have requested order and paid exorbitant delivery charges and haven’t received order yet Ordered on 20 April tried to begin shopping but experience is disaster Order ID: 5e9ce0144f14d8007eef59c1 Read more

Comments: 0
Rating:

Fraud

Complaint from Idil faisal on 29 April 2020 about Wish.

This is my first time purchasing on this website and one after I purchased I realised all the products and all the prices do not match up you have charged me at least 10 or 15 pounds more than it... Read more

Comments: 0
Rating:

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