Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 10 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar

Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Cancelled my orders

Complaint from Aamir on 14 May 2020 about Wish.

Last night while i was browsing my wish app i saw some good deals and i made 2orders and i was impressed by wish but today i got an email saying they cant process my order on the price i... Read more

Comments: 0
Rating:

Still waiting on order placed April 3rd

Complaint from LizzyLou on 14 May 2020 about Wish.

5e8732a8e698874f72fb6b3d-Professional KN95 Masks (2) I have been waiting for this order since April. Everytime I receive a date for delivery, May 12th and then changed to May 27th I wonder how many times the date of delivery will change. This is... Read more

Comments: 0
Rating:

Failure to deliver and respond to requests

Complaint from Blacky96 on 14 May 2020 about Wish.

I have tried to raise a requirement to cancel an order placed 5 weeks ago that promised 2 week delivery. The tracker still has the goods in China, not even left the factory. Every week or so the delivery date... Read more

Comments: 0
Rating:

Refused refund.

Complaint from Elena Carp on 14 May 2020 about Wish.

I have placed an order on February 27th, 2020 which supposed to be delivered by May 1st, 2020. On May 1st, 2020 I tried to contact Wish customer service to inform them that I did not received my order. The... Read more

Comments: 0
Rating:

Refund

Complaint from BETTY J FURSE on 13 May 2020 about Wish.

I ordered a bathroom set it was surpose to cost $20.90. Wish billed me debit card $329.90. I cancelled my order and they said that they would refund my money. Wish only refunded $30.13 to my account. I can't get... Read more

Comments: 0
Rating:

Delivered to wrong address!!!!

Complaint from Catherine Meadows on 13 May 2020 about Wish.

My bed topper was delivered to Rocklin. My shipping address is Roseville... Rocklin is my billing address. Read more

Comments: 0
Rating:

FREE ORDER ITEM NOT SENT WITH ORDER

Complaint from Raceinlady on 13 May 2020 about Wish.

You sold the Surgical Masks WITH 3-Ply Disposable Surgical Mask,Dust Mask 203050pcs and 55ml 1 Bottle Disposable Rinse Free Hand Sanitizer Mini Portable Hand Cleaner Sanitizer Hand Soaps Masks received today with NOTHING ELSE.... PLEASE SEND THE REST OF ME ORDER IMMEDIATELY!!!! Read more

Comments: 1
Rating:

refund of shipping exspenses

Complaint from d gavinski on 13 May 2020 about Wish.

Three items that I have purchased have been canceled and refunded but wish kept the cost of my shipping Read more

Comments: 0
Rating:

Never recieved my items

Complaint from Wadelewis243@gmail.com on 13 May 2020 about Wish.

I would like to know about all the things that i purchased from wish n haven't received any of it please respond back to me thanks. Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?