Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 10 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Keep changing dates

Complaint from Smokey0357 on 21 May 2020 about Wish.

Wish keeps changing dates the day items are so to be delivered. When they change it u cannot do anything it is setup as automatic response. Keeps sending u in loop stating to wait. Never to cancel or refund. Read more

Comments: 0
Rating:

Long time for Shipment

Complaint from franciscoholguin92@gmail.com on 21 May 2020 about Wish.

I'm not satisfied of the time you take to send items or shipment. The carrier you have takes too long to ship items and on time; so I decided not to shop with wish no more. I suggest you change... Read more

Comments: 0
Rating:

Merchandise

Complaint from Naughtica on 21 May 2020 about Wish.

Okay l ordered multi items and l never received anything. It’s 2 wedding bouquets and 2 wedding dresses one of which is blue Read more

Comments: 0
Rating:

Pajamas

Complaint from 1234525367728 on 21 May 2020 about Wish.

I order 2 sets of pajamas over a month ago and I need them for this party I’m going too. They said that the pjs should be here before the recommended time and it been past the time frame. Read more

Comments: 0
Rating:

non receipt of order

Complaint from penelope11@live.co.uk on 21 May 2020 about Wish.

My account was debited for £27.28 on the 5th May for an order I have not received. What can I do to resolve this problem? Read more

Comments: 0
Rating:

order never came

Complaint from Don Eakin on 21 May 2020 about Wish.

i ordered in february and some stuff never came a hoodie 100 rings 50 bracelets Read more

Comments: 0
Rating:

Goods not delivered

Complaint from Pieter on 21 May 2020 about Wish.

I ordered 2x baby dummies at Wish on 15 January 2020, and paid via credit card. Till today I did not received my order. My baby is now already 9 months old and still waiting for his dummies Read more

Comments: 0
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Didn't receive my order

Complaint from trallison28 on 21 May 2020 about Wish.

I placed an order for something and i still haven't received it. I'd like to cancel my order and request my money back Read more

Comments: 0
Rating:

Lack of refund

Complaint from Plastek on 21 May 2020 about Wish.

I have been waiting for a refund for 25 day from wish no action from wish Read more

Comments: 0
Rating:

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