Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 10 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Never recieved order

Complaint from Bambi on 08 June 2020 about Wish.

In the month of april I placed a order of toilet paper and a hdmi plug Read more

Comments: 0
Rating:

Tracking order changes multiple times

Complaint from Kayla rankin on 08 June 2020 about Wish.

The original expected date was may 29th then it was June 8th and has now changed to JUNE 23! I ordered this item along with another item on MAY 6TH 2020. I can’t even try products I’ve paid for! Read more

Comments: 0
Rating:

No support

Complaint from Adam Parente on 08 June 2020 about Wish.

I ordered a pair of sneakers size 10.5 U.S., and recieved 8.5 U.S. I contacted support and never received support going on 5 days now and no answer. Read more

Comments: 0
Rating:

Products not received

Complaint from Margareth on 08 June 2020 about Wish.

I ordered many items from Wish and among them all I have received 2 packages of the seeds with no description. I planted them and they do not grow. I have been waiting for a list of things for months.... Read more

Comments: 0
Rating:

Charges unauthorized

Complaint from Karenvirginiaberner on 08 June 2020 about Wish.

I had a dozen or more charges on my bank account that I did not authorize Read more

Comments: 0
Rating:

Change delivery date,on delivery day

Complaint from Bsky on 08 June 2020 about Wish.

One of my items was supposed to be delivered today (June 8), and I just looked on my account, the date got changed to June 23. Not happy, I would of bought it somewhere else if I would of known... Read more

Comments: 0
Rating:

None deliverancenotification of order

Complaint from antiquestuff2@hotmail.com on 08 June 2020 about Wish.

Placed an order on 5122020 with wish. Order okayed and charged to my card. FINALLY got info that order would be delivered on 652020. Today, 682020, tried a number of ways to contact wish.com...no success. Tried e-mail..on-line at the website..direct... Read more

Comments: 0
Rating:

Inaccurate charges on items and debit card

Complaint from Yvett on 08 June 2020 about Wish.

Over charge of$74.31 on debit card, never bought that many item. Shipping charges are inaccurate,more they say on any item. Orders take to long to ship No one to complain to cause you never speak to human being It is not good business Read more

Comments: 0
Rating:

Non delivery

Complaint from philip_rose@sky.com on 08 June 2020 about Wish.

I received a text message from FRG shipping that my parcel would be delivered by 15 30 on the 8th of June, when it had not turned up by 7pm I contacted the company with my details and they told... Read more

Comments: 0
Rating:

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