Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 18, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Non receipt of order

Complaint from winstonyeatts@gmail.com on 16 July 2020 about Wish.

PayPal Transaction ID: 6FT5227069352432E 22nd June 2020. 15:15:48 BST One outside folding chair with cushion ordered as above. No ation of order emailed goods not delivered. Amount: £29.55 Read more

Comments: 0
Rating:

Refusal of refund and cancellation of orders.

Complaint from Timothy Howell on 16 July 2020 about Wish.

Wish support refuses to refund or cancel my orders that is over 6 weeks late. They keep changing the estimated shipping dates claiming it's on its way and their site shows them shipping the items after my complaints. They claimed... Read more

Comments: 0
Rating:

Delivery - false untruthful expectation

Complaint from Milliechung on 16 July 2020 about Wish.

DO NOT order from this company! I placed an order of multiples items in late March of this year in the total value of $89.00. We are in the month of mid July and these items are no where in... Read more

Comments: 0
Rating:

order not delivered but showing on website that I received it

Complaint from beatricebo2012@yahoo.co.uk on 16 July 2020 about Wish.

I bought 3 items on wish website and money debited June 11 £10.65 and £29.0 I receivef only item for £10.65 and its showing on the website I have received items charged for £29.0 I can not reach them on phone Read more

Comments: 0
Rating:

Lost order

Complaint from Neverwishagain on 16 July 2020 about Wish.

On May 3 2020 i purchased two items from wish I never received either one one was a plane i bought for my Grandson and a laser pen after waiting for two weeks wish contacted me and told me that... Read more

Comments: 1
Rating:

Delivery time.

Complaint from mikko250 on 16 July 2020 about Wish.

Waiting for an iPad cover. You are saying September 22nd. That is a Joke,You should inform people when selling if it's going to arrive on a Rowing boat from China. Please cancel the order and refund. I will be going... Read more

Comments: 0
Rating:

Where is my merchandise

Complaint from Nolesd on 16 July 2020 about Wish.

Placed on order on May 5th, 2020 and now it's July 15th and still no product. Submitted inquiry yo wish.com around July 11th and no one has reached out to my yet. Just want my product. In May started... Read more

Comments: 0
Rating:

Theives

Complaint from coop2333 on 16 July 2020 about Wish.

I've got multiple Itens I've been Waiting Months on. They Keep changing Delivery Date So they Don't Have To Give Refund. Cant get anyone on phone- no Reply to email. they Are just thieves Read more

Comments: 0
Rating:

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