Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Refund

Complaint from youngchen1231 on 25 August 2020 about Wish.

They have been telling me that my order was on its way bwck for return they said they had not recieved it when i messaged them on the 17 of august even though it was delivered bsck on the 31st... Read more

Comments: 0
Rating:

receving merchandise

Complaint from svansumer@hotmail.com on 25 August 2020 about Wish.

ordered 5 meterslot (5.4 yards) on May 19,2020 said it should ship between May 19,2020-May 22,2020. I have yet received the merchandise. Order ID: 5ec18c60ad95f9f64dbd3c69. Its been 3 months and I feel that's is too long to wait... Read more

Comments: 0
Rating:

Never got my order

Complaint from eware51@fidmail.com on 25 August 2020 about Wish.

On May 15, 2020 I ordered a wig. 5ebefd811322664658ae20af. For $13.00 with tax and delivery it cam out to be $ 19.99 and I did it with PayPal. It is now August 24, 2020. They don’t answer the... Read more

Comments: 0
Rating:

Lost items on their order history

Complaint from spencemorris07@gmail.com on 25 August 2020 about Wish.

Two previously ordered items are no longer showing up on the order history in their app. They've been there previously when checked upon. I have their route numbers or ID numbers as follows...6003789YQ, torch turbo compact thin lighter and...8000452YQ, flexible... Read more

Comments: 0
Rating:

Order and order dates goods not recieved

Complaint from davegeraets6@gmail.com on 25 August 2020 about Wish.

I placed an order on my account for a watch Order : 5ec0741be834fde5266f1167 and also another purchase Order : 5ea8e0e993b4f257d4698f49 Both of these orders placed on 16th May 2020 over 3 months dates have changed last date shows 19th of August and... Read more

Comments: 2
Rating:

Refusing to help refund

Complaint from Woahitsguin on 24 August 2020 about Wish.

I ordered an item that came and did not work. I requested a return label to get a refund and ly sent the package back on its way through the post office. The return receipt I received from the post... Read more

Comments: 0
Rating:

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