Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 10 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Goods not received

Complaint from Ronejee on 25 August 2020 about Wish.

I purchased a storage basket for my son's bedroom in March, but have not received it to date. I received a notification from Wish in March advising that the package was on its way it have not received it to date. Read more

Comments: 0
Rating:

Never received my order.

Complaint from danbcl on 25 August 2020 about Wish.

I ordered a Fashion SMAEL men's sport watch on May 13, 2020 and paid $22.95, including shipping. Still don't have the watch and each time I ask, its coming next month. The same watch is listed today, with... Read more

Comments: 0
Rating:

Locked out

Complaint from Ophelia59 on 25 August 2020 about Wish.

I ordered items from wish on July 7,2020 I was able to go into account , now I get a new page with no order history , my items are paid for , it seems that I have been blocked from... Read more

Comments: 0
Rating:

Order very delay almost 4 months

Complaint from ernesto on 25 August 2020 about Wish.

im so full waiting for nothing. where is my order from may 2020 until now il never get any update from you. that order is paid already.. what happen? give me back my money Read more

Comments: 0
Rating:

Purchase Did Not Arrived

Complaint from gaypurificacion on 25 August 2020 about Wish.

I ordered an item since March, and it’s been 5 months now I still haven’t received the item. It shows in the app that the item is arriving by June and there has been no update as to whereabouts of... Read more

Comments: 0
Rating:

Broken item

Complaint from airlie_5@hotmail.com on 25 August 2020 about Wish.

I have received the Julius-K9 dog harness this morning. The plastic fastenings were all smashed and broken This has caused great distresses to myself bringing on my anxiety Read more

Comments: 0
Rating:

Item months of delay 5ebefb194cc57be1d2597570

Complaint from jamesduncan1@yahoo.com on 25 August 2020 about Wish.

It has taken months waiting for items from Wish the one I want the most is order 5ebefb194cc57be1d2597570 But they have closed out other orders that I have not recieved and have not updated order delivery date. Read more

Comments: 0
Rating:

Products not arriving

Complaint from Rupert Hill on 25 August 2020 about Wish.

Apart from several products that I have ordered and not received (refunded) I am still awaiting fish hooks that I ordered several months ago. Delivery date keeps changing, now 6th Sept. Not willing to wait any longer. Have contacted customer... Read more

Comments: 0
Rating:

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