Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 20, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Return the jacket and getting my money

Complaint from Shervin arvin on 26 November 2020 about Wish.

I order the jacket online , I received it on November 20 , it is so smaller than the retail sizing chart .I’m trying to return the jacket and get my money back through customer support, I’m asking them how... Read more

Comments: 0
Rating:

Unauthorized credit card transaction

Complaint from Van 223 on 26 November 2020 about Wish.

I received a parcel from Wish that I never ordered , with stuff that i don't even need or want and when I checked my credit card i discovered that two transactions of $20 had been paid to Wish. The... Read more

Comments: 0
Rating:

Refund

Complaint from Nikola jackson on 25 November 2020 about Wish.

I have contacted wish about 3 items that have not shown up and they refuse to give me a refund as I had left it to long and I had done that because I ordered it during covid-19 lockdown and... Read more

Comments: 0
Rating:

Multiple Items Never Received-

Complaint from ScammedbyWISH on 25 November 2020 about Wish.

I have contacted WISH several times regarding the items not received. The items were ordered in mid-June. The arrival dates were repeatedly extended, which resulted in the window for full refund for the items in question closing. They are now... Read more

Comments: 0
Rating:

Faulty product.

Complaint from leejim on 25 November 2020 about Wish.

I purchased a Tablet that was advertised as using a SIM card . After receiving it the WiFi part worked well and other parts , BUT the phone and data did not work? My internet provider 2oDegrees soid it was... Read more

Comments: 0
Rating:

no item, no refund, no explanation

Complaint from brenpost on 25 November 2020 about Wish.

Ordered my first Wish item in May 2020. Was told it would take until august to get my item. never recieved the item, an explanation, or a refund. Worst company to deal with ever. They should be shut down. Read more

Comments: 0
Rating:

No ation of order notice

Complaint from My2k9194 on 25 November 2020 about Wish.

I ordered 2 items on and the money was immediately taken from my account. I have not received any ation or notice of progress in sending these orders, This process to resolve this issue is way too complicated and non-trusting Read more

Comments: 0
Rating:

no tracking details

Complaint from Kevin Alberts on 25 November 2020 about Wish.

Place an order for a watch. Wish acknowledged order and then I received email telling me order has been shipped. When I click on track icon I receive a message error 404 Sent email to Wish and they replied sorry... Read more

Comments: 0
Rating:

Faulty products

Complaint from Bill. Hannaford on 25 November 2020 about Wish.

I have purchased from wish only to find their products faulty eg, 1 TV ariel that sticks on the wall 2. Blue tooth ear buds that wont charge 3. Toilet bowl... Read more

Comments: 0
Rating:

Wish support is a SICK JOKE

Complaint from burkely on 25 November 2020 about Wish.

The shite iPad app froze for about 5 full minutes and when it unfroze it was thanking me for swiping quick pay and placing an order for 232 euro. I didn't want anything on order, I was pricing and checking... Read more

Comments: 0
Rating:

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