It’s been 7 months since I ordered an item and I stil haven’t received items.
Complaint from vickieledgar on 27 November 2020 about Wish.
I Have been waiting for 7 months to receive item from wish. Haven’t received it yet. Read more
Wish complaints
Wish Complaint Sentiment: Neutral
Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 20, 2024
Wish complaint process
Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Wish?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Wish complaints chart
We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.
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Wish complaint statistics
Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!
7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
7161 ratings
How to contact the customer service of Wish?
Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:
You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Wish reviews: (7161)
Authentic experiences shared by our community for your benefit.
I've ordered from wish several different times and never receive the items nor a refund I've sent many emails asking about and no one NEVER reply nor do I get a refund. the items are suppose to be reasonable but you pay... Read more
Cheap quality, too small. Will not honor return
Complaint from Xiomara on 26 November 2020 about Wish.
I ordered 4 pants from wish, long pants in a large. They arrived but are too short and too small. I want my money back. Willing to send product back. Read more
Failed promo code and lousy customer support.
Complaint from Spndme on 26 November 2020 about Wish.
RE: Order : 5fc00f4dd9317451216b9fa0 OrderedHome Desktop Computer Desk Simple Student Desk Office Bedroom Study Desk Economic Office Computer Desk BlackWhiteBlueBrownYellow 100x45x72CM Brown, 100x45x72 cm, Qty 1 High Quality Portable Closet Wardrobe Clothes Rack Storage Organizer with Shelf 5-Layer 12-Compartment Non-woven Fabric Wardrobe Portable... Read more
Items ordered on 30 March 2020 not received
Complaint from Albertina on 26 November 2020 about Wish.
Ordered items on 30 March 2020 which would have been delivered 14 June 2020 to my address in South Africa. I haven't received it yet and Wish does not respond to my request. Read more
Item faulty-
Complaint from 307grb@gmail.com on 26 November 2020 about Wish.
Started smoking when powered up, Ejected sim card and became hot, Too hot to touch, I returned item to Wish in Holland but it has been returned back unopened. Not even inspected Read more
Taking restriction off my wish account please and refund counterfeit items
Complaint from Jac van weel on 26 November 2020 about Wish.
Hello my name is Jac van weel and I want your assistance since i received Counterfeit items and then when I tried to get customer assistance wish restricted my wish account then asked me to provide a photo ID to... Read more
The products size isn't correct
Complaint from Nathanailistavroula8@ on 26 November 2020 about Wish.
I order two sofa seater one two seat sofa and o e three, they put two medium size and when I asked to replace them they said I order 2 for two seat sofa not for three which I haven't... Read more
Blocked accounts
Complaint from Shaz13 on 26 November 2020 about Wish.
I tried to place a order and decided to make my payment from my debit card my usual way of paying was through PayPal. However what happened was the payment was blocked WISH requesting photo ID. I was not... Read more
Wrong goods
Complaint from Philip cyster on 26 November 2020 about Wish.
I sent and paid for a toolkit and case and all you sent me was a ratchet nothing else cigarette case with lighter attached and you sent just cigarette case no lighter so if it's not sorted out I... Read more
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