ordered 3 items and only received 1. Wish refuses to refund the difference they stole Read more
Wish complaints
Wish Complaint Sentiment: Neutral
Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 18, 2024
Wish complaint process
Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Wish?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Wish complaints chart
We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.
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Wish complaint statistics
Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!
7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
7161 ratings
How to contact the customer service of Wish?
Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:
You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Wish reviews: (7161)
Authentic experiences shared by our community for your benefit.
Missing order
Complaint from Been there done that on 17 December 2020 about Wish.
Hi, i bought a bike from you about 2months ago and it has not turned up. Read more
Did not receive my items ordered in March 2020
Complaint from Shaeestha on 17 December 2020 about Wish.
I received most of my orders from wish from orders done in March this year, however I have not received these items: Jacket, glass fixer a tshirt for a pregnant woman Further some gadets did not work a... Read more
Unfulfilled order
Complaint from Mary Clark on 17 December 2020 about Wish.
I ordered on 117 was processed on my PayPal acct 119. They were Christmas masks as gifts. Have been unable to locate where the 4 items are. No help thru non existent customer service. 8 emails and one... Read more
Shipping issues
Complaint from Hatewish on 17 December 2020 about Wish.
I ordered an item on Dec 5. It states it will arrive between Dec 21 and Jan 21. There is no mention of the item taking 6 weeks to arrive. Industry standards is within 10 business days. I will be... Read more
Sent wrong items
Complaint from davisauction8@gmail.com on 17 December 2020 about Wish.
Ordered799 PC toolset with alunimun carting case and you sent me 2 open end wrenches Read more
I order a poly gel nail kit on November 19th. My item should’ve arrived today (December 16) I didnt get any tracking information for days at a time. When I was finally able to contact a support agent for... Read more
Noncompliance
Complaint from teijathurston@gmail.com on 16 December 2020 about Wish.
I cancelled my order 4 days ago yet they sent out my order. I am not willing to pay $495 worth of crap items! They make a killing on delivery which I'm not willing to pay! Read more
Where's my order
Complaint from Junii on 16 December 2020 about Wish.
You told me to wait 5 business days after the estimated date and it's been 5 days and it's not here yet. I need it now before I sue you guys. I bought this for my boss because he asked... Read more
I order shoes and rings and never received my stuff. I did check my neighbor, post office and everything. I text several time to no resolve. I would like to get my merchandise or my money back. This order has... Read more
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