Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 19, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

i need a refund

Complaint from trey24 on 18 December 2020 about Wish.

i ordered a phone 3 months ago its been in fulfilment ever sjnce and not been shipped ibhave complain lots of times which refered to the robot which dont allow me to describe my situation everytime i complaint or left... Read more

Comments: 0
Rating:

Have not received items order

Complaint from 1rider1bob0@gmail.com on 18 December 2020 about Wish.

Order 3 bracelets that was supposed to arrive on dec. 14th still no bracelets and no respond. Not vary happy with your fallow up system. I’ve tried on your app and all it keeps saying it should arrive on the... Read more

Comments: 0
Rating:

Asparagus fern plant

Complaint from Stephen Taylor on 18 December 2020 about Wish.

my wife ordered a plant from Taiwan. About 5 months ago.bio security Australia rejected the plant from entering into Australia as its a bio risk.she only lost $5.00 They wrote in the letter to let you know. Other Australians... Read more

Comments: 0
Rating:

Refund

Complaint from Smorgan on 18 December 2020 about Wish.

My account was hacked products were bought and delivered to another address not mine I sent all the info to wish and they just ignored them and said my refund had been issued this was over a month ago but... Read more

Comments: 0
Rating:

Did not deliver order yet since March 2020

Complaint from Darren.A25 on 18 December 2020 about Wish.

I have purchase with Wish in March 2020 and still did not receive my order. They rather tell me the whole time I cant get a refund but they do not sent my order. I feel this company is a... Read more

Comments: 0
Rating:

Fel innehåll i försändelsen

Complaint from Jan.re on 18 December 2020 about Wish.

Jaq beställde 20 pcs caps till hjulbultar till Vw. Av dessa 20 skulle 16 pcs vara caps till vanliga bultar och 4 pcs vara locking caps. Men alla var vanliga caps och de 4 locking caps saknades. Read more

Comments: 0
Rating:

Items not received after CC charged

Complaint from skn@survtec.com on 18 December 2020 about Wish.

I purchased two items from Wish and these items never were delivered after waiting almost one month. Order : 5fbaed573275c29039b589eb Order 5fbaed33217f9eb11f6fb654 I would like an explanation with apology and refund Read more

Comments: 0
Rating:

Order № 5fbe860a475c8265e1416156

Complaint from NEYKO74 on 18 December 2020 about Wish.

Good afternoon On 25 November 2020 I make my order-5fbe860a475c8265e1416156 Lana Del Rey 3D Jacket Hiphop Fashion and Cool Hiphop Cartoon Printing Womenmen Jacket and Jersey Black, XXL I payd even for delivery 8 £ extra and my estimate delivery date was between... Read more

Comments: 0
Rating:

Multiple items paid for and never received

Complaint from T Davis on 18 December 2020 about Wish.

Hello, I have shopped on wish.com website through their app, many transactions this past 7 months. Most of my items i received on orders made after August 2020, but items I ordered for the first time, to this day I... Read more

Comments: 0
Rating:

Sent incorrect item

Complaint from Jan Proffitt on 18 December 2020 about Wish.

On 27 11 2020 I was sent the wrong item. I ordered a 13lb Portable Apartment mini washing machine. What I got was nothing like what I ordered. What they sent me was a ultrasonic Turbine Wash. The item I... Read more

Comments: 0
Rating:

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