Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Refused to Accept Updated Acct Information

Complaint from RRF1947 on 11 February 2021 about Wish.

Because I couldn’t Remember my Old Password, and gave a New One, along With a New email Wish Refused to complete my order. Even with a Good WellsFargo Acct, and Apple Pay I was turned down.... ALL because of the Old... Read more

Comments: 0
Rating:

Packages never showed up

Complaint from Harmony on 11 February 2021 about Wish.

My packages never showed up and it’s almost been a year. I ordered on may 22 2020 it is now February 11 2021, I’ve been very patient but now I’m getting very pissed cause I feel scared out my money.... Read more

Comments: 0
Rating:

Didn't get my order

Complaint from Adwells0179 on 11 February 2021 about Wish.

I ordered 3 things a pair of sweats and two bracelets and have not received them when I track them it says delivered, if already done what the wish customer support told me to do and still nothing Read more

Comments: 0
Rating:

No items at a store

Complaint from Mrbo on 11 February 2021 about Wish.

I've had 3 items claimed to be at a store well i called that store they have nothing to do with any wish orders or picking up. So my 3 wedding items you guys refunded the money instead of te... Read more

Comments: 0
Rating:

My status order. Payment done

Complaint from sham1409@gmail.com on 10 February 2021 about Wish.

Payment on 15 January 2021.2101152134170122 RM 105.09 wish 473999441 with Maybank transfer debit. But my order not in place. Please contact my email sham1409@gmail.com status my order. Read more

Comments: 0
Rating:

Wish canceled my 3 orders and kept my money

Complaint from Fancyface on 10 February 2021 about Wish.

I'm very up set how wish can cancel your order then because I didn't get in time THEY KEPT MY not everyone is online all the time BUT THE POINT why do they get cancel And keep my money... Read more

Comments: 0
Rating:

Faulty product

Complaint from grantdelaney on 10 February 2021 about Wish.

The item I ordered is faulty and wish refuse to respond to my emails Read more

Comments: 0
Rating:

THEFT

Complaint from SAMIRO YUSUF on 10 February 2021 about Wish.

Hi, My Name is Samiro Yusuf. I shopped with Wish couple of times in the past two years. everything i ordered came thru except recently when I shopped with Wish agian, buying shoes and more. I have proof of the... Read more

Comments: 0
Rating:

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