Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 29, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 10 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Refund for a car stereo

Complaint from Lizoscarwinner on 24 February 2021 about Wish.

I had purchased a car stereo last August 2020. Unfortunately, the stereo did not fit my car and I notified Wish straight away. Wish had sent me a returns label and a form with details of the product via email and... Read more

Comments: 0
Rating:

Change of email address

Complaint from UDO on 24 February 2021 about Wish.

Good evening here, I am Pst Praise Dike Udo. I transacted on 19022021. But mistakenly gave a wrong email address, instead of pstpraisedikeudo3gmail.com, I gave pstpraisdikeudo3@gmail.com, since then I haven't been able to receive any messages from WISH, concerning my... Read more

Comments: 0
Rating:

Over charged

Complaint from Scorpio135 on 24 February 2021 about Wish.

Buying a galaxy 530 ultra 72 add said $110.00 after shipping taxes $155.00 I was charged $466.00 also got a cross that started at $16.00 after shipping taxes $27.00 that worked right.Together it was $182.00 I got charged... Read more

Comments: 0
Rating:

Boot money

Complaint from cesmom47@comcast.net on 24 February 2021 about Wish.

I was looking at your boots and I picked out four pair so my son could choose the one pair he wanted I went and did my housework and my son called me and asked me what I spent $195... Read more

Comments: 0
Rating:

Won't refund my credit card

Complaint from franceszwaagstra@gmail.com on 24 February 2021 about Wish.

I bought a kite from WISH.the next day I received an email saying that the price dropped from $23.40 to $12.00. I know they use different sellers. I don't care. They still go through wish. So they should honour that... Read more

Comments: 0
Rating:

WRONG COLOR OF PRODUCT

Complaint from Danicholas0508@gmail.com on 24 February 2021 about Wish.

THIS IS TWICE NOW THAT I ORDERED A POCKET BOOK WHICH I ORDERED SPECIFICALLY SAID I WANTED A NAVY BLUE THE FIRST TIME I ORDERED O RECEIVED A WHITEWITH BLACK TRIM THE SECOND TIME I RE-ORDERED AGAIN ASKINH... Read more

Comments: 0
Rating:

My order

Complaint from dsmarshall1@sbcglobal.net on 23 February 2021 about Wish.

I order an item from wish I didn't not received Read more

Comments: 2
Rating:

Cancelled order

Complaint from ms8809 on 23 February 2021 about Wish.

Ordered 2 rechargeable hearing aids 1Nov2020,, Got bad support and cancelled. 16Nov 2020: Lt hearing aid arrived $63.75. Cannot get OK to return item,, Get my $$$ back. Read more

Comments: 0
Rating:

Removal of items in shopping cart

Complaint from St.jane44 on 23 February 2021 about Wish.

I am trying to get items cancelled in my shopping cart. No matter what I do I can’t get them removed. Please help me Read more

Comments: 0
Rating:

not received items

Complaint from gerald on 23 February 2021 about Wish.

5 items i have paid for said to have been shipped, ordered 21st january 2021, now23rd february2021. I have not received any thing at all. Read more

Comments: 0
Rating:

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