Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Motor for bicycle

Complaint from Mikalaallen19 on 25 February 2021 about Wish.

I bought a motor for my bike I tried to order 2 but didnt have enough so I dropped one and paid for one. They gave me id number and all. I still havent received my motor yet and they... Read more

Comments: 0
Rating:

Never received my item

Complaint from Marklex62 on 25 February 2021 about Wish.

I ordered a pair of boots , never received them , this company is Terrible , they are saying that I received the item on February 18 th at 5.09 when the post office closes at 5 pm... Read more

Comments: 2
Rating:

Order never was shipped

Complaint from Angelica Pinho on 25 February 2021 about Wish.

Greetings, My name is Angélica and I've purchased an item in your website and it never got shipped!!!! Order Placed: Feb 12, 2021 Order : 60271a10ce86de0072e28b56 My money was already taken from my account and now it says that the Item I've purchased is... Read more

Comments: 0
Rating:

charged my card two times

Complaint from T.O.M. on 25 February 2021 about Wish.

I placed an order, my card was charged (with 9203 HUF) on the 12th of February at 22:33 - which is fine. But on the 18th of February at 12:15 my card was charged again with the same amount (9203 HUF). I... Read more

Comments: 0
Rating:

my order

Complaint from Anthony Hutchings on 25 February 2021 about Wish.

I have not received my order, It's been two months that should be long enough. Read more

Comments: 0
Rating:

Goods not Received

Complaint from SeychellesVA on 25 February 2021 about Wish.

Hi I have several orders never received since March May 2020. WISH is not helpful at all to resolve the matter Read more

Comments: 0
Rating:

Multiple - regarding discounts and returns

Complaint from Michellegerry@shaw.ca on 24 February 2021 about Wish.

I made my first order from Wish. I was given a 50% off discount for my first order but when I placed the order the discount didn't go through. I contacted Wish a few minutes later and was advised they... Read more

Comments: 0
Rating:

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