Wingstop Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wingstop over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 29, 2024

Wingstop complaint process

Do you have a dispute or had a bad customer experience with Wingstop? Submit your Wingstop complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wingstop.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wingstop complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wingstop?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wingstop complaints chart

We have received 14 complaints about Wingstop over the last 12 months. The graph below shows a monthly breakdown.

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Wingstop complaint statistics

Curious about Wingstop's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

91
Total complaints
91
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 91 ratings

How to contact the customer service of Wingstop?

Below, you will find the contact information for the complaint department of Wingstop. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Wingstop through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wingstop reviews: (91)

Authentic experiences shared by our community for your benefit.

Wrong order

Complaint from Yunghoax on 23 October 2021 about Wingstop.

I made a order of 10 piece boneless Hawaiian , 2 piece chicken tender original hot and large fry . Everything was incorrect except for the fries. . They gave me 20piece original hot and when I called the wing... Read more

Comments: 0
Rating:

Unauthorized charges

Complaint from Virgolady on 22 September 2021 about Wingstop.

The customer service was very poor and lifeless. I paid for my order on 9621 with my debit card. The cashier explained that they did not have any pens, nor did she take time to look for one. The cashier... Read more

Comments: 0
Rating:

Rude

Complaint from MommaBear94 on 21 September 2021 about Wingstop.

This store never opens on time , they are very unprofessional. Rude workers, Takes literally an hour to get your order made. You don’t even want to know how long it takes to order the food. They just need help... Read more

Comments: 0
Rating:

Do Better

Complaint from Lilcs on 21 September 2021 about Wingstop.

On 920 at 1018pm, I placed an order online at Wingstop for the new 2 thighs, and the new thigh bite at 1058pm, my food was delivered after I go back upstairs getting ready to eat with my kids I... Read more

Comments: 0
Rating:

I made an order online

Complaint from williamsmarquis46@yahoo.com on 19 September 2021 about Wingstop.

I made an order online for 42.88 cent and they said my card declined but when I called my card it took the money off but there saying they don't see my order now I'm out of almost 50 dollars Read more

Comments: 0
Rating:

Rude and lazy and horrible customer service

Complaint from SUJags84 on 18 September 2021 about Wingstop.

I happen to love wingstop but the customer service is so awful I decided your company is not worth my time or money. I have ordered naked wings with just the seasonings several times. When I called the lady answered... Read more

Comments: 0
Rating:

Did not get my food and cannot get my money back

Complaint from Blautal on 18 September 2021 about Wingstop.

Ordered 1702620865 Took over 50 minutes and still wasnt ready, I had my wife and 1 month with me waiting so could not wait anymore, asked to cancel the order and did not get my money back, going to file fraud... Read more

Comments: 0
Rating:

Improper orders

Complaint from Kbaker41189 on 17 September 2021 about Wingstop.

My children and I go to Wingstop twice per week. The last two orders that I place Were incorrect. The first order I placed they forgot to give me my five boneless wings. The additional order that I placed they... Read more

Comments: 0
Rating:

Upset

Complaint from Angiesavage146@icloud.com on 17 September 2021 about Wingstop.

I called wing stop on 91721 at 4:54 p.m. spoke with a female. I ordered 30 boneless wings garlic parm. Then to make sure that they got it right I spoke to a manager named Henry. My husband got there... Read more

Comments: 0
Rating:

Got my boyfriend sick

Complaint from Stardomchef26@gmail.com on 17 September 2021 about Wingstop.

I ordered the deal they had the two orders of chicken thigh bites and now my boyfriend had been on the toilet for a hour and had already thrown up a couple times. When i tasted it , it tasted... Read more

Comments: 0
Rating:

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