Our sentiment meter has identified a 100% increase in complaints about Wingstop over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Wingstop's offerings.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Wingstop? Submit your Wingstop complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wingstop.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 12 complaints about Wingstop over the last 12 months. The graph below shows a monthly breakdown.
Curious about Wingstop's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Wingstop. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Wingstop through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Docchamber on 12 June 2022 about Wingstop.
I ordered wings and discovered that this location charged me twice. There was only two staff working yesterday June 10, 2022. I called for hours, nobody answered. I visited the store at 11:45 PM, door was locked, even though the... Read more
Complaint from Jadavis1994 on 27 April 2022 about Wingstop.
I came to the Wingstop in lake jackson texas at 9:20 pm and was denied service because they said they don’t take customers but their sign on the door states they close at 10. Read more
Complaint from Amelia123 on 22 April 2022 about Wingstop.
My boyfriend went to wingstop to buy 2 orders of 7 wings one for me one for him. When he got home, he realized that his order of wings was not put in the bag. I got my order of... Read more
Complaint from baby36200695 on 03 April 2022 about Wingstop.
Wings were hard and fries were cold. Read more
Complaint from Rasheen1 on 21 March 2022 about Wingstop.
I went there to get information I needed to give to other company who is doing a background check on me. The check is to see my work ethic am I still at the job etc.. There was no one there... Read more
Complaint from Dealer on 21 March 2022 about Wingstop.
Loud Hispanic music when trying to place or pick-up orders. Read more
Made a call to place an order for pickup, was placed on hold for 18 minutes and was driving there to pickup the order. Not once did they picked up the phone and left my daughter on hold the entire... Read more
Complaint from ADavis on 19 February 2022 about Wingstop.
I did survey for free fries On friday around 7:00 pm I was trying place my order and guy said .I had to buy the 12.00 combo in order to use my coupon free fries . I know that's not true usually... Read more
Complaint from Jervaywhit73 on 02 January 2022 about Wingstop.
I received an order of 50 wings when I ordered 10. The man who'd ordered the 50 literally called ME (thinking it was the Wingstop) to complain (I still haven't figured out HOW he got MY number!?!?). Read more
Complaint from hollywood22 on 14 December 2021 about Wingstop.
went in to order for take out and I was the third person inside. I was told that my order would be ready in 25 min so i sat in my car. Went in to get order and it wasn't... Read more
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