My complaint:
Dhanish Jain had his vip status taken away from him after he has spent more than £12,000 on this game. He has had no explanation as to why this has happened. Now his star count has lost more than 37,000 stars, all his cards sets and pets have been reset, and now he was been removed from the global leader board. I will no longer spend on this game until his account has been reinstated fully.
Suggested solution:
Everything back to normal and you give him everything you took from him without a proper reason.