While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Whataburger over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Whataburger? Submit your Whataburger complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Whataburger.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Whataburger complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 14 complaints about Whataburger over the last 12 months. The graph below shows a monthly breakdown.
Curious about Whataburger's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Whataburger. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Whataburger by calling 1-800-628-7437. If you want to reach out to Whataburger through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from FayeOver on 29 June 2021 about Whataburger.
As I placed order in the drive thru thru was a lot of back ground noise staff being loud ,I ordered a 2 shakes as well as food items , there was maybe 2 -3 cars ahead . Well on... Read more
Complaint from Tlcisme37 on 29 June 2021 about Whataburger.
Yesterday morning I went through drive thru to order breakfast they had two lanes open.. The cashier in drive thru told me to hold please and they continue too take orders in Lane 1 totaling 3 cars, then when I... Read more
Complaint from Firesja on 29 June 2021 about Whataburger.
It took over 30 min to get our food the lobby was closed when the hours said it should be open for another hour and they only opened one lane. There where plenty of workers worst Whataburger experience in years. Read more
Complaint from Shelbyjo123 on 29 June 2021 about Whataburger.
I went thru drive in approximately 430pm I had ordered a grilled chicken combo I received a fried chicken combo I had to go back in and ask for what I ordered, I also ordered a Jr burger with grilled... Read more
Complaint from Dustin123 on 28 June 2021 about Whataburger.
This is the third time I have ordered chorizo taquitos and have gotten sausage every time. There has been once or twice they have gotten my order correctly. Read more
Complaint from Minni on 28 June 2021 about Whataburger.
I came to whataburger because we love coming her unfortunately the wait in drive through is ridiculous. I waited over 30 minutes to get 2 1’s. The customer service is horrible as well. The employees are always rude and should... Read more
Complaint from Wheresmyburger on 27 June 2021 about Whataburger.
I ordered two hamburgers, an onion ring and one shake on 6262021 at 11:50:57 (order 902150) and it took over 30 minutes waiting inside the store to get my order. There was a multitude of (poorly trained) staff and... Read more
Complaint from vernslate on 27 June 2021 about Whataburger.
Our order today was overlooked. I can understand slow service due to high customers content, but forgetting my order is a little more difficult to understand. People who came in after us were getting their food before us. Even worse... Read more
Complaint from Milliman on 27 June 2021 about Whataburger.
I sit in the drive thru line over 30 minutes every time the food is extremely cold every time, especially the fries. Read more
Complaint from Cow town girl on 27 June 2021 about Whataburger.
This toilet has been broken at least two weeks. I reported it to the cashier two weeks ago. It is full of toilet paper and is disgusting. Read more
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