Whataburger Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Whataburger over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 25, 2024

Whataburger complaint process

Do you have a dispute or had a bad customer experience with Whataburger? Submit your Whataburger complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Whataburger.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Whataburger complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Whataburger?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Whataburger complaints chart

We have received 14 complaints about Whataburger over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Whataburger complaint statistics

Curious about Whataburger's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

239
Total complaints
239
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 239 ratings

How to contact the customer service of Whataburger?

Below, you will find the contact information for the complaint department of Whataburger. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-628-7437
Contact form:

You can contact the customer service of Whataburger by calling 1-800-628-7437. If you want to reach out to Whataburger through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Whataburger reviews: (239)

Authentic experiences shared by our community for your benefit.

miss treatment from management

Complaint from Tvan92 on 04 August 2021 about Whataburger.

I did work at unit 930 in Hondo texas. I did report to my gm more then once about the situation but no action was taken. The disrespect and bad mouthing to their shift evening crew 3pm-1am and... Read more

Comments: 0
Rating:

Delivery complaint

Complaint from JayA on 02 August 2021 about Whataburger.

I placed a delivery order and I noticed they were taking a while so I opened up my app and saw it said delivered but never got my food, so i tried contacting the driver and they weren’t answering my... Read more

Comments: 0
Rating:

workplace environment

Complaint from Mrs miller on 02 August 2021 about Whataburger.

I am writing this letter to bring to your attention that I am NOT satisfied with your quality Of services provided at the Princeton Texas Whataburger located at [803 W Princeton Dr Princeton, Texas 75407] This incident occurred August 1, 2021,... Read more

Comments: 0
Rating:

Manager

Complaint from Dhb1974 on 31 July 2021 about Whataburger.

Went to this whataburger there is a shirtless guy with 2 dogs in the restaurant. When guy got his food he sat in the floor with his dogs and ate . I have worked in fast food before and... Read more

Comments: 0
Rating:

Waited way to long for cold food

Complaint from Denise2252 on 31 July 2021 about Whataburger.

I pulled in the drive thru at 9:10am I was 4th in line. I ordered 5 bacon egg cheese breakfast burritos and one sausage egg and cheese burrito and a large French fries. I finally got to the window at... Read more

Comments: 0
Rating:

LACK OF PROFESSIONALISM

Complaint from Traze24 on 31 July 2021 about Whataburger.

Just got home and opened my food and I asked for a number 5(a bacon cheeseburger) they gave me no bacon also I ordered a honey bbq chicken sandwich and I asked for honey butter instead and on that sandwich... Read more

Comments: 0
Rating:

Ranch dressing

Complaint from Catina on 30 July 2021 about Whataburger.

I spent over 40.00 for our dinner. I got a Cobb Salad and one cup ranch. I asked for another and they were rude and said I had to pay for it which is ridiculous because the salsa are large... Read more

Comments: 0
Rating:

covid break out cover up

Complaint from Jackson5496 on 29 July 2021 about Whataburger.

our whataburger facility has been hit with the new delta variant of covid and management is covering it up and keeping quite about in order to still run at full capacity and make profit. Not even warning other employees of... Read more

Comments: 0
Rating:

Change

Complaint from Donnalin on 29 July 2021 about Whataburger.

They didn't have coins. I was out 88 cents. Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?