Wendys Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wendys over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 24, 2024

Wendys complaint process

Do you have a dispute or had a bad customer experience with Wendys? Submit your Wendys complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wendys.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wendys complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wendys?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wendys complaints chart

We have received 35 complaints about Wendys over the last 12 months. The graph below shows a monthly breakdown.

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Wendys complaint statistics

Curious about Wendys's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

110
Total complaints
110
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 110 ratings

How to contact the customer service of Wendys?

Below, you will find the contact information for the complaint department of Wendys. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-624-8140
Contact form:

You can contact the customer service of Wendys by calling 1-888-624-8140. If you want to reach out to Wendys through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wendys reviews: (110)

Authentic experiences shared by our community for your benefit.

Rude employee

Complaint from Jen from MU on 20 May 2023 about Wendys.

I was in drive thru and employees kept tring to rush me after everything I said she would cut me off with is that everything! I pulled to window to pay and she ripped my payment out of my hand.... Read more

Comments: 0
Rating:

I’m suing Wendy’s

Complaint from Kenyetta on 15 May 2023 about Wendys.

My daughter was burned on her neck as a result in getting hot ass fries from Wendy’s Read more

Comments: 0
Rating:

Rude and unprofessional cashier, stealing

Complaint from Beenbeen1 on 30 April 2023 about Wendys.

After placing my order, and waiting for my change she gave me $18.00 I asked her how much was my order, and where is the rest of my change, her response with an attitude I gave you your change ,... Read more

Comments: 0
Rating:

Cockroach in kids meal

Complaint from Donna Clark on 24 April 2023 about Wendys.

“ grandma, there’s a cockroach under my sandwich “…. 7 years old Read more

Comments: 0
Rating:

Service, Food, Facility

Complaint from Allanpkw on 16 March 2023 about Wendys.

Went to visit this store on 31123 at about 14:00 hours. Placed order then went to find a table and sit down we found that not one table in the store was clean, the floors were absolutely filthy the... Read more

Comments: 0
Rating:

Wrong order - multiple times

Complaint from HLS on 27 February 2023 about Wendys.

My last two orders (through Grubhub - which is NOT responsible for the problem) were incorrect. The beverage on my last order was incorrect. I ordered iced tea and got something which tasted like half iced tea and... Read more

Comments: 0
Rating:

VERY POOR SERVICE FOOD

Complaint from emkd50@me.com on 24 February 2023 about Wendys.

I arrived at the above store at 11:45 am, today, expecting a long line in the drive-thru. What I experienced was only one car ahead of me, that had been waiting a very long time to order. When it became... Read more

Comments: 0
Rating:

Raw food

Complaint from Erin Jenkins on 21 February 2023 about Wendys.

I ordered Door dash at 11:40 and received raw food Read more

Comments: 0
Rating:

Overcharged on purpose

Complaint from beckd on 20 February 2023 about Wendys.

So I went to Wendy's yesterday and I have gone in the past about 7 months ago. I like the 4 for 4 deal. However in the past when I substituted a small frostee I was never charged more... Read more

Comments: 0
Rating:

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