Our sentiment meter has detected that Wayfair.co.uk complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wayfair.co.uk, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 16, 2024
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We have received 2 complaints about Wayfair.co.uk over the last 12 months. The graph below shows a monthly breakdown.
Curious about Wayfair.co.uk's track record in addressing complaints within the Interior shops category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Wayfair.co.uk. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Wayfair.co.uk by calling 1-844-924-0154. If you want to reach out to Wayfair.co.uk through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from P Jade on 19 October 2021 about Wayfair.co.uk.
I placed an online order with Wayfair in mid-September for an Arla 4-Door Storage Cabinet by Ivy Bronx which cost £620.99. The description said the shipment would comprise four boxes, A delivery was made on 16 September, but the courier... Read more
Complaint from M Walton on 16 October 2021 about Wayfair.co.uk.
I ordered a bed on 1011, at that time I was told it would be delivered on the 14th, then the 15th, then the 16th. I also paid for a handy person to put the bed together. I adjusted my... Read more
Complaint from Shey on 13 October 2021 about Wayfair.co.uk.
I've been trying to purchase 2 accent chairs from wayfair. Ca. The price that I'm seeing on the website is different than wayfair's end as I was told by customer service. I have attached an screen shot of what I... Read more
Complaint from Aska715 on 22 August 2021 about Wayfair.co.uk.
They built the holes that the screws go in upside down on the left side of the stairs, Part 12 left panel of the top portion of stairs. I cannot believe this passed the inspection because it’s a huge issue.... Read more
Complaint from S. on 21 August 2021 about Wayfair.co.uk.
Bought a sofa. Didn't know that I would have to build the thing. Comes in 2packages. So that's the sofa in one and the sofa cushions in the other. Have 2small packages. NO WAY WILL THAT Mike the sofa on... Read more
Complaint from Ninajussayin on 21 August 2021 about Wayfair.co.uk.
After ordering a mattress from Wayfair I was given a delivery slot if between 3pm and 5pm, it did not arrive so I contacted customer services who assured me that it was running latebut I would definitely receive it. Because... Read more
Complaint from Total dissatisfaction on 20 August 2021 about Wayfair.co.uk.
Since placing an order for a sofa in March 2021 we have been given a delivery date after delivery date which is cancelled with short notice We have asked to cancel the order and have been told that we can’t cancel... Read more
Complaint from Erica M on 20 August 2021 about Wayfair.co.uk.
I bought a cutlery set on the Wayfair website and the set arrived not looking like the advertised product. I called Wayfair informing them of this and I was offered a return of the item to be organised. I did... Read more
Complaint from Jessebaby on 19 August 2021 about Wayfair.co.uk.
Despite being assured of my delivery on 1808 within the window sent by your delivery company XDP and tracking it to within 4 drop offs, it failed to arrive. I refuse to pay 7pence per minute to try to speak... Read more
Complaint from NJM on 18 August 2021 about Wayfair.co.uk.
Order number 3623697104 Two boxes were delivered this morning ( 18th August ) . After the DPD driver had left it was noticed that one box contain a velvet green sofa and one box was for a grey sofa!! The correct colour... Read more
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