Wayfair.co.uk Complaint Sentiment: Neutral

Our sentiment meter has detected that Wayfair.co.uk complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wayfair.co.uk, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 20, 2024

Wayfair.co.uk complaint process

Do you have a dispute or had a bad customer experience with Wayfair.co.uk? Submit your Wayfair.co.uk complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wayfair.co.uk.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

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How to file a complaint about Wayfair.co.uk?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wayfair.co.uk complaints chart

We have received 1 complaints about Wayfair.co.uk over the last 12 months. The graph below shows a monthly breakdown.

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Wayfair.co.uk complaint statistics

Curious about Wayfair.co.uk's track record in addressing complaints within the Interior shops category? Dive into the all-time complaints data right here!

99
Total complaints
97
Open Complaints
0
Complaints pending
2
Complaints resolved
1.1
/10 99 ratings

How to contact the customer service of Wayfair.co.uk?

Below, you will find the contact information for the complaint department of Wayfair.co.uk. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-844-924-0154
Contact form:

You can contact the customer service of Wayfair.co.uk by calling 1-844-924-0154. If you want to reach out to Wayfair.co.uk through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wayfair.co.uk reviews: (99)

Authentic experiences shared by our community for your benefit.

SMALL DESK

Complaint from BROCKMANN on 24 February 2022 about Wayfair.co.uk.

I PURCHASED A SMALL DESK,WAYFAIR ID. 3714739179 ON THE 16.02.2022 AMOUNT £ 115.99 the upright wood panel ,left hand side of 3 drawer,below desk top had a severly damaged hole. as a consequence i have had to contact a man fromTASKRABBIT who had a... Read more

Comments: 0
Rating:

Collection of Faulty Furniture Refund Required

Complaint from Carole Revill on 27 January 2022 about Wayfair.co.uk.

I ordered some furniture from Wayfair at the end of November 2021. It arrived mid December 2021. The Dining table and chairs snd the Display cabinet were damaged upon receipt. I received replacement Dining table and Display cabinet on Wednesday... Read more

Comments: 0
Rating:

Grey automatic swivel reclining chair.

Complaint from Marianne Franks on 22 January 2022 about Wayfair.co.uk.

I have received weeks of conflicting e mails. I ordered from them as they would deliver on the Monday. My Mum is in daily pain and we just need this chair. I could forward all our e mails Read more

Comments: 0
Rating:

Delivery of a parcel after canceling order

Complaint from Deseczka on 02 January 2022 about Wayfair.co.uk.

15 Dec.2021 I paid over the phone for Azha Desk £171.99 and Handy assembling service £48.99 total £220.98 with promise of delivery next day 16th Dec. and Handy man 17th Dec. In spite of complaining to Customer Services and promises of... Read more

Comments: 0
Rating:

Replacement rug still not satisfactory

Complaint from Crystalstar33 on 31 December 2021 about Wayfair.co.uk.

I ordered a rug from wayfair at the start of December. When the rug arrived i noticed the four corners were badly finished and i could see the foam underneath. I contacted Wayfair through their online portal where i... Read more

Comments: 0
Rating:

Delivery shambles

Complaint from littlehighlittlelow on 15 December 2021 about Wayfair.co.uk.

Delivery estimate was 7 day ago, with 2 attempts and misses along the way. Keeping fingers crossed for today but not holding my breath. Item was required for a room make over, now not needed! it is too late. Read more

Comments: 0
Rating:

Delivery

Complaint from C.killeen on 30 November 2021 about Wayfair.co.uk.

I recently placed an order with wayfair for a sideboard when I got a ation email I noticed it had my old address on the delivery address I went straight on and changed my address they then advised me that... Read more

Comments: 0
Rating:

failure to attempt collection

Complaint from markie on 30 October 2021 about Wayfair.co.uk.

Hiya was scheduled for hermes to collect a parcel to return yesterday from 8am to 8pm of which to my horror and disbelief they did not show which left me feeling angry frustrated and unhappy because now have had to... Read more

Comments: 0
Rating:

Professional Services

Complaint from brewerjjb on 20 October 2021 about Wayfair.co.uk.

We opened a Wayfair Professional Account. We ordered lockers about $21,000.00 worth. We wired transferred the money to the Wayfair. LLC account as verified by PNC Bank. In doing this we receieved no ation that the money had been received... Read more

Comments: 0
Rating:

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