Wayfair.co.uk Complaint Sentiment: Neutral

Our sentiment meter has detected that Wayfair.co.uk complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wayfair.co.uk, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 20, 2024

Wayfair.co.uk complaint process

Do you have a dispute or had a bad customer experience with Wayfair.co.uk? Submit your Wayfair.co.uk complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wayfair.co.uk.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wayfair.co.uk complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wayfair.co.uk?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wayfair.co.uk complaints chart

We have received 1 complaints about Wayfair.co.uk over the last 12 months. The graph below shows a monthly breakdown.

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Wayfair.co.uk complaint statistics

Curious about Wayfair.co.uk's track record in addressing complaints within the Interior shops category? Dive into the all-time complaints data right here!

99
Total complaints
97
Open Complaints
0
Complaints pending
2
Complaints resolved
1.1
/10 99 ratings

How to contact the customer service of Wayfair.co.uk?

Below, you will find the contact information for the complaint department of Wayfair.co.uk. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-844-924-0154
Contact form:

You can contact the customer service of Wayfair.co.uk by calling 1-844-924-0154. If you want to reach out to Wayfair.co.uk through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wayfair.co.uk reviews: (99)

Authentic experiences shared by our community for your benefit.

Picture with imperfections Order 344925844

Complaint from PMH on 21 November 2020 about Wayfair.co.uk.

We have today received our UV Blossom tree picture and have noticed that there is a scratch on the top of the frame about one inch long and also in the white border around the picture there are black dots... Read more

Comments: 0
Rating:

DOES NOT HONOUR £15 WELCOME OFFER

Complaint from Sophski on 28 October 2020 about Wayfair.co.uk.

Have sent multiple emails to Wayfair in respect of a welcome offer code which was to receive £15 off your order. Eventually someone acknowledged that I should have had this money deducted from my order and said, in writing,... Read more

Comments: 0
Rating:

Undelivered order

Complaint from Chris butler on 27 October 2020 about Wayfair.co.uk.

I ordered a statue in august and they said it would be delivered in 2 weeks. I paid for it and it as still not turned up and no one from wayfair can give me a reason why Read more

Comments: 0
Rating:

Delivery Shambles - Order No - 3433272714

Complaint from Jim Reid on 22 October 2020 about Wayfair.co.uk.

I placed my order on the 8th of October On the 14th of October I got an email from Wayfair with the DHL tracking number saying my order had shipped and that I should receive it on the 21st of October. Five... Read more

Comments: 0
Rating:

Goods not received

Complaint from andreapeskett@hotmail.com on 21 October 2020 about Wayfair.co.uk.

I have never received my goods, however you have debited my card. I have tried continually to get in touch with you but have had no response. Please either get my goods delivered, or a refund processed urgently! Read more

Comments: 0
Rating:

Funny customer service

Complaint from Shoaib on 15 August 2020 about Wayfair.co.uk.

“Worst buying experience ever.... placed an order through Barclays finance on 8th August with the estimated delivery on 13th and still haven’t heard from them.. contacted customers support and they are as clueless as I am... event they don’t know... Read more

Comments: 0
Rating:

misrepresentation of greenhouse

Complaint from mchorst@westriv.com on 11 May 2020 about Wayfair.co.uk.

I ordered a greenhouse in November, 2019 through Wayfair and it was transferred to Wish.com and I have not been able to contact anyone at Wish.com. The greenhouse is so poorly made; is tearing apart at seams; the frame... Read more

Comments: 0
Rating:

Never Received Merchandise

Complaint from REKAY on 06 May 2020 about Wayfair.co.uk.

I ordered Merchandise that was supposed to be for one price then they doubled the price after I put in the product then over charged me took the money and deleted my history and put a different Location on it... Read more

Comments: 0
Rating:

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