Walmart Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Walmart over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Walmart's offerings.

Sentiment data last updated on April 24, 2024

Walmart complaint process

Do you have a dispute or had a bad customer experience with Walmart? Submit your Walmart complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Walmart.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Walmart complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Walmart?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Walmart complaints chart

We have received 39 complaints about Walmart over the last 12 months. The graph below shows a monthly breakdown.

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Walmart complaint statistics

Curious about Walmart's track record in addressing complaints within the Retail Company, Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

384
Total complaints
383
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 384 ratings

How to contact the customer service of Walmart?

Below, you will find the contact information for the complaint department of Walmart. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-925-6278
Contact form:

You can contact the customer service of Walmart by calling 1-800-925-6278. If you want to reach out to Walmart through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Walmart reviews: (384)

Authentic experiences shared by our community for your benefit.

Walmart

Complaint from rabiak12795 on 27 December 2022 about Walmart.

I AM CONTACTING IN REGARDS TO MY ORDER 200010355937586 IN REGARDS TO MY REFUND THE BANK RECEIVED MY REFUND BUT I AM NOT A CUSTOMER WITH THE BANK ANYMORE AND MY ACCOUNT IS CLOSED WITH THEM THE BANK SAID... Read more

Comments: 0
Rating:

Very poor system

Complaint from Tyler saradji on 26 December 2022 about Walmart.

Placed order on 12 2122 was given a promise time of 1 PM to 2 PM on December 22. When I didn’t receive my order I called they told me it was delayed. I called back on nine different occasions... Read more

Comments: 0
Rating:

Poor Customer Service

Complaint from Overbooked on 21 December 2022 about Walmart.

I placed a grocery order scheduled to deliver at 1pm today. It is now 8pm and my order has still not arrived. I have called customer service 5 times each time the representative more rude and uninformed than the last.... Read more

Comments: 0
Rating:

money backrefund

Complaint from jeanette borong on 19 December 2022 about Walmart.

I can't withdraw my money almost 8600 due to insufficient recharge,please refund my money send it back to my gcash account 09674675132 jeanette borong Read more

Comments: 0
Rating:

Theft

Complaint from Ihatewalmart on 19 December 2022 about Walmart.

I went through self checkout some of my items didn't scan,some of my items scanned more than once. However, loss prevention greeted me at the door and we went back to the loss prevention office. Well I never left walmart... Read more

Comments: 0
Rating:

Double Billed - Not taking responsibility for error

Complaint from Natalie D on 15 December 2022 about Walmart.

I order groceries every week from Walmart and have it delivered. I ordered groceries totaling $95.42 on 128. The charge was put on my account as pending, and they took a $116.00 pending transaction as well on top of that... Read more

Comments: 0
Rating:

Thieves running wild

Complaint from Scholze on 13 December 2022 about Walmart.

I don't understand since I worked at walmart seen the thieves fo thier best work while at ours. Through our rules we could do nothing. And a friend that still works there says it still happened . Prices going up... Read more

Comments: 0
Rating:

Defective futton

Complaint from krzeminski on 12 December 2022 about Walmart.

My wife purchased a futon in December of last year. There is a bar in between the back and seat cushion which when opened into a bed the bar will not allow you to lie flat on the bed. Every... Read more

Comments: 0
Rating:

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