Walmart Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Walmart over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Walmart's offerings.

Sentiment data last updated on March 29, 2024

Walmart complaint process

Do you have a dispute or had a bad customer experience with Walmart? Submit your Walmart complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Walmart.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Walmart complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Walmart?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Walmart complaints chart

We have received 47 complaints about Walmart over the last 12 months. The graph below shows a monthly breakdown.

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Walmart complaint statistics

Curious about Walmart's track record in addressing complaints within the Retail Company, Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

383
Total complaints
382
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 383 ratings

How to contact the customer service of Walmart?

Below, you will find the contact information for the complaint department of Walmart. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-925-6278
Contact form:

You can contact the customer service of Walmart by calling 1-800-925-6278. If you want to reach out to Walmart through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Walmart reviews: (383)

Authentic experiences shared by our community for your benefit.

Cashier training

Complaint from Rkmills on 11 February 2023 about Walmart.

Standing in a line of 6 people...25 minutes without moving. Cashier stopped scanning to research on her phone. This is ridiculous. No manager in sight. Read more

Comments: 0
Rating:

Rude Cashier

Complaint from gladysrush045@gmail.com on 04 February 2023 about Walmart.

020323 the Cashier said to my husband put all your cold groceries together on the counter, She was very rude and disrespectful. I said No one can tell us how we should put our groceries on the counter that we... Read more

Comments: 0
Rating:

Walmart Unjustly deactivated my Walmart Plus Account

Complaint from Unjustified on 04 February 2023 about Walmart.

Incident reference number: 230204-21755-1753-0000 I am at a loss of words. I did not get my 5 item grocery delivery. I contacted Walmart and was given a courtesy code. I reordered my order and then realized I used... Read more

Comments: 0
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Walmart needs to be reprimanded

Complaint from Completely disgusted with walmart on 02 February 2023 about Walmart.

Walmart has been doing me horrible since 01042023. They delivered an order to wrong address then I had to battle back and forth for a month dealing with rude chat associates and associates who placed me on hold and left... Read more

Comments: 0
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Bad product

Complaint from Maher on 30 January 2023 about Walmart.

I have a complain about a product in Walmart it can’t be in the shelves it’s very disgusting And I have a picture Read more

Comments: 0
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Shipping

Complaint from eddysocks9@gmail.com on 25 January 2023 about Walmart.

I have been getting sugarfree great value drink mixes shipped to me for years and now I can only get it if i pick up I am handicapped and i depend on online deliveries but now walmart is disriminating against... Read more

Comments: 0
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Refund

Complaint from Jarrid on 23 January 2023 about Walmart.

We have been waiting on our refund of over $500 for over 30 days Read more

Comments: 0
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Walmart

Complaint from Hello kitty on 17 January 2023 about Walmart.

Since Nov 2020 I have been harass by the undercover security .the white guy with all the tattoos and know it's the fat girl with the butterfly on her double kneck.i have stolen anything from them but after 6 times... Read more

Comments: 0
Rating:

Plastic in my rice

Complaint from aaaaaaaaaaaaaaaaaaaaa on 17 January 2023 about Walmart.

Yeah I just bought some of their 90s rice (great value brand), it was so fucking terrible I threw it out after 2 bites and began vomiting. I am not currently sick, besides from this product. I just wanted to... Read more

Comments: 0
Rating:

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