Inadequacy
Complaint from Ili on 25 June 2023 about Walmart.
They keep canceling my orders via orders online. And giving me the run around. Read more
Walmart complaints
Walmart Complaint Sentiment: Negative
Our sentiment meter has identified a 100% increase in complaints about Walmart over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Walmart's offerings.
Sentiment data last updated on April 24, 2024
Walmart complaint process
Do you have a dispute or had a bad customer experience with Walmart? Submit your Walmart complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Walmart.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Walmart complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Walmart?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Walmart complaints chart
We have received 39 complaints about Walmart over the last 12 months. The graph below shows a monthly breakdown.
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Walmart complaint statistics
Curious about Walmart's track record in addressing complaints within the Retail Company, Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
384
Total complaints
383
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
384 ratings
How to contact the customer service of Walmart?
Below, you will find the contact information for the complaint department of Walmart. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-925-6278
Contact form:
You can contact the customer service of Walmart by calling 1-800-925-6278. If you want to reach out to Walmart through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Walmart reviews: (384)
Authentic experiences shared by our community for your benefit.
Refund without a Receipt Policy Violation
Complaint from PUSHBACKLADY on 23 June 2023 about Walmart.
My boyfriend and I bought several items (including a garden hose and a box containing iron on transfers) with cash from this Walmart about (2) weeks ago. Upon checking out, we did receive a printed receipt for all the items... Read more
I went to the Walmart on Oak Street in Brockton Massachusetts I wanted to buy some jewelry yet there is never anyone behind the counter. Or you have to go searching for them just to be told they can't find the key.... Read more
SERVICE TO SHOPPER
Complaint from Eagle5 on 07 June 2023 about Walmart.
Looking for clothing, I picked out some to try on. No employe was at the change department and all change rooms were locked. Other customers were there waiting. They did go and ask for the employee for... Read more
Poor Custom Service toward Black Africia American
Complaint from 78 Bulldogs on 31 May 2023 about Walmart.
This my second time a problem occurred with this Walmart Employee, While buying a Television, I had to call A manger twice on her(Anna) She works in Electronics Department,.She does show no kind of kindness .I stood there 5 minutes... Read more
Missing and damaged parts
Complaint from Rockdog on 23 May 2023 about Walmart.
I purchased bike through the wall on marque.com? $20 also bought $80 assembly fee, when I received the bike, we got the wrong paddles, front fender was dented, no assembly instructions, and no parts list. The person who had to... Read more
Never received express packages
Complaint from Jonelson on 16 May 2023 about Walmart.
I ordered groceries express so I would have groceries by AM. Waiting and waiting 34 hours later phone call from driver says where do you live?? Brown building all brown buildings have numbers I said yes but my... Read more
package never receive!!!
Complaint from CBH on 30 April 2023 about Walmart.
I recently purchased an electronic bike online from Walmart. The item was sold by a third-party seller called Shenzhen-Aidisha Electronic Technology Co., Ltd. After processing, the item was shipped from Glendale Heights to Rochester, NY, via FedEx. Strangely, the address... Read more
Missing sack of groceries
Complaint from Brian beebe on 22 April 2023 about Walmart.
During check out I loaded all the bags back into the cartas she handed me my bags I put them in the cart . I left to go load my truck and when I got home I was missing the... Read more
Why I cant order
Complaint from Vonda on 20 April 2023 about Walmart.
My walmart grocery delivery was deactived on 4-8-23 The reason that was given I had called and reported missing items to many times If Iam spending my money on something I want it to be what I paid for no... Read more
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