Walmart Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Walmart over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Walmart's offerings.

Sentiment data last updated on April 23, 2024

Walmart complaint process

Do you have a dispute or had a bad customer experience with Walmart? Submit your Walmart complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Walmart.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Walmart complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Walmart?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Walmart complaints chart

We have received 39 complaints about Walmart over the last 12 months. The graph below shows a monthly breakdown.

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Walmart complaint statistics

Curious about Walmart's track record in addressing complaints within the Retail Company, Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

384
Total complaints
383
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 384 ratings

How to contact the customer service of Walmart?

Below, you will find the contact information for the complaint department of Walmart. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-925-6278
Contact form:

You can contact the customer service of Walmart by calling 1-800-925-6278. If you want to reach out to Walmart through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Walmart reviews: (384)

Authentic experiences shared by our community for your benefit.

Items purchased not received6-26-21

Complaint from gab on 15 July 2021 about Walmart.

All of my purchases were not in my bags when I returned home. I live 60 miles away and love this store due to size and variety of products. I immediately went online but wasn't able to submit a refund request for missing... Read more

Comments: 0
Rating:

Chemical smell

Complaint from Kwconch on 10 July 2021 about Walmart.

I opened a bag of GREAT VALUE frozen broccoli florets. They have a CHEMICAL smell, before and after heating. Read more

Comments: 0
Rating:

Customer Service Desk Closed

Complaint from getkcb on 08 July 2021 about Walmart.

Walmart 3185 Oakwood Ave Market in Huntsville Al Customer Service desk is never open and it has been this way for a long time. Read more

Comments: 0
Rating:

Bent cans of Baked Beans ORDER 7437214220240

Complaint from A. Patton on 29 June 2021 about Walmart.

I placed my order online at Walmart.com. My order included two dented cans of Bush's Brown Sugar Hickory Baked Beans 28 oz. Why would my order be filled with damaged cans? Are employees trained to fill customers... Read more

Comments: 0
Rating:

Deception

Complaint from chuckdd on 27 June 2021 about Walmart.

On June 14th at approximately 8:00PM, I went to walmart in reference to purchasing a television. I went back to electronics and saw a 75 Samsung QLED Q60 4K Smart TV wHDR on clearance for $1,123.50. The attendant was very... Read more

Comments: 0
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damaged goods

Complaint from moormist1@outlook.com on 15 June 2021 about Walmart.

three times in the last year have purchased goods when unboxed found damaged goods look like store returns would appear retunn goods were being reboxed and placed in sock for purchase, a deceptive practice. allat the store ... Read more

Comments: 0
Rating:

No diet Dr Thunder

Complaint from R2256 on 05 June 2021 about Walmart.

For 2 years I have complained about The very low supply of diet Dr Thunder in 12 packs in the central New York area stores. I have complained to the store managers and they tell me there is nothing they... Read more

Comments: 0
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Discrimination for disability

Complaint from Heatsmi2 on 29 May 2021 about Walmart.

I feel that I was targeted by AP. It was very obvious that I made a mistake and that it wasn't intentional. There was no reason to humiliate me, threaten me and try to keep my assistant from me. I... Read more

Comments: 0
Rating:

Secret treasures briefs not very dependable

Complaint from Dannie65 on 12 April 2021 about Walmart.

I've bought the secret treasures briefs from Walmart for a few years but lately they have become subpar. The elastic in the legs rip easily don't last very long, and sometimes the sizing in the package is all wrong. You... Read more

Comments: 0
Rating:

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