Walmart Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Walmart over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Walmart's offerings.

Sentiment data last updated on April 24, 2024

Walmart complaint process

Do you have a dispute or had a bad customer experience with Walmart? Submit your Walmart complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Walmart.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Walmart complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Walmart?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Walmart complaints chart

We have received 39 complaints about Walmart over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Walmart complaint statistics

Curious about Walmart's track record in addressing complaints within the Retail Company, Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

384
Total complaints
383
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 384 ratings

How to contact the customer service of Walmart?

Below, you will find the contact information for the complaint department of Walmart. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-925-6278
Contact form:

You can contact the customer service of Walmart by calling 1-800-925-6278. If you want to reach out to Walmart through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Walmart reviews: (384)

Authentic experiences shared by our community for your benefit.

Walmart winning surveys

Complaint from Tammy dunn on 09 November 2022 about Walmart.

I keep receiving emails saying you won reward pending answer these short survey questions and get your reward well I have answered their short survey questions probably one hundred times and I have yet to receive anything that they say... Read more

Comments: 0
Rating:

Exploding taco sauce

Complaint from Chris kossoudji on 04 November 2022 about Walmart.

I purchased a 16 oz. Bottle of Great Value mild taco sauce at Walmart store no. 5727 in Bradenton, Fl. on 72022. When I unscrewed the the cap and began to remove the seal,... Read more

Comments: 0
Rating:

Pets in Store

Complaint from Allergic on 03 November 2022 about Walmart.

I am sure you think you are keeping customers by letting them bring pets into the store. But what about the customers you are losing? There are customers with allergies and low immune systems who cannot be around pet hairdander.... Read more

Comments: 0
Rating:

Refund

Complaint from Chacha153 on 02 November 2022 about Walmart.

I have multiple orders that have not been refunded for some time now then I wa told I would get a compensation twice never received that Read more

Comments: 0
Rating:

Never did receive my order or refund

Complaint from clauricella on 21 October 2022 about Walmart.

On Oct. 19 I placed an order with a reserved time for delivery between 8-9pm. I didn't receive the order and had no contact about my order. I called customer service on the morning of Oct. 20. ... Read more

Comments: 0
Rating:

Racial profiling

Complaint from nswclb on 09 October 2022 about Walmart.

I was at the walmart on US 40 HWY with 2 items in my hand and my receipt when a associate insisted on seeing my receipt and inspecting it to make sure my 2 items was what was on my... Read more

Comments: 0
Rating:

Service Depsrtment

Complaint from RBlanco on 05 October 2022 about Walmart.

My son went to drop off a tire for a flat tire repair, We parked on the service department side of this Walmart. We went into the Walmart to speak with a service rep. but had to wait there... Read more

Comments: 0
Rating:

False advertisementovercharging the consumer

Complaint from SKN on 03 October 2022 about Walmart.

Walmart advertises millions of items yearly as being on clearance, if the consumer does not observe every single item being scanned then you can be sure you will be charged full price. I recently went to WM in Greenwood... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?