Walmart Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Walmart over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Walmart's offerings.

Sentiment data last updated on April 25, 2024

Walmart complaint process

Do you have a dispute or had a bad customer experience with Walmart? Submit your Walmart complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Walmart.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Walmart complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Walmart?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Walmart complaints chart

We have received 39 complaints about Walmart over the last 12 months. The graph below shows a monthly breakdown.

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Walmart complaint statistics

Curious about Walmart's track record in addressing complaints within the Retail Company, Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

384
Total complaints
383
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 384 ratings

How to contact the customer service of Walmart?

Below, you will find the contact information for the complaint department of Walmart. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-925-6278
Contact form:

You can contact the customer service of Walmart by calling 1-800-925-6278. If you want to reach out to Walmart through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Walmart reviews: (384)

Authentic experiences shared by our community for your benefit.

Check out lines

Complaint from duraneva6 on 12 December 2022 about Walmart.

There is no organization with the checkout lines at the Walmart in Kearny, NJ, is a mess. Why can there be a line at each cash register that is open? I don't understand the system they have. Yesterday, December 11,... Read more

Comments: 0
Rating:

Liquor sales on Sunday hours of sale

Complaint from Slyvester on 11 December 2022 about Walmart.

I attempted to purchase beer at the Sikeston Mo Walmart on December 11,2022 at 8:45 am and told that i couldn't purchase liquor on Sunday until 9:00 am. Missouri liquor laws change in August 2021 allowing the sale of liquor... Read more

Comments: 0
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Online Orders

Complaint from L Rass on 06 December 2022 about Walmart.

Walmart shelves are totally EMPTY on large bags of cat food and dog food, so I ordered two 35lb bags of cat food online on December 5, 2022. It stated I would have the product on the 6th of... Read more

Comments: 0
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Customer Service

Complaint from Christy Nichols on 05 December 2022 about Walmart.

I have been waiting on a refund since November 27,2022-The returned item has been received I'm still waiting on my end with no reasonable explanation of why!!!-I am pissed prolly gonna contact my attorney on this one ... Read more

Comments: 0
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Damaged packaging

Complaint from pattifayeb on 04 December 2022 about Walmart.

Ordered a set of pots and pans as a gift for someone. My son opened the shipping box to wrap the box that the pot and pan set was in. What we saw was that the said box was crushed.... Read more

Comments: 0
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75 inch TV nightmare!!!

Complaint from mscathysaqt2@gmail.com on 28 November 2022 about Walmart.

I purchased a 75 inch TV in August. The TV was defective so I called Walmart.com to have the TV returned and a replacement to be made. Someone came and picked the TV up and for the next... Read more

Comments: 0
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Qvc

Complaint from Chacha153 on 27 November 2022 about Walmart.

I'm suing qvc for I have been waiting two months for a return refund yet I have thebreturn email they received the item but I'm still being charged for it in I am still waiting in refund Read more

Comments: 0
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Pick up

Complaint from Linlamb on 27 November 2022 about Walmart.

I waited for 45 minutes before my groceries came out. I called the store 6 times and no one answered the phone. There were only 2 people working the pickup and I know it’s not there fault, but they need... Read more

Comments: 0
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refund

Complaint from oliverkim70 on 21 November 2022 about Walmart.

Yesterday I went to the Hayden Meadows Walmart store number 05899 and the employee helped me purchase a prepaid phone I was getting as a gift and the employee told me I had to also purchase the airtime card. I... Read more

Comments: 0
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Ripped off on Walmart.com

Complaint from LolaO on 15 November 2022 about Walmart.

I bought a defective cell phone on walmart.com, sold by one of their 3rd party sellers. After several attempts to reach the seller with no response, Walmart said that they would refund my money as a courtesy after receiving the... Read more

Comments: 0
Rating:

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