While Vistara is known for its premium service and hospitality in the airline industry, complaints from our community have highlighted a few common issues. Primarily, customers are facing problems with refund status, experiencing significant delays and lack of communication regarding their refund requests from Vistara. This has left many feeling frustrated and unsupported.
To avoid these issues, we strongly advise customers to ensure they have all necessary documentation when requesting refunds and to follow up regularly with Vistara’s customer service. If delays extend beyond a reasonable timeframe, consider escalating the matter through formal complaints channels or consumer protection agencies.
Do you have a dispute or had a bad customer experience with Vistara? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Vistara.
Our sentiment meter has detected that Vistara complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Vistara, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on October 31, 2025
We have received 0 complaints about Vistara over the last 12 months. The graph below shows a monthly breakdown.
Curious about Vistara's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Vistara. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Vistara by calling +14804435249. For Vistara support through email, send your inquiry to vistara@us-sales.com. If you want to reach out to Vistara through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Helpful experiences shared by verified Vistara customers. Search, discuss and connect with other people in our community.
Complaint from NITINM on 18 November 2022 about Vistara.
Hello, Pls note I had booked Vistara air ticket from FRA (frankfurt) to DLI (Delhi) for 13 Oct 2022 and DLI –FRA for 30 Oct 2022 with reference no. V6LY5Z from Vistara website only. The total amount was INR 59,450- .... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people
