Complaint: Undercooked pizza

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My complaint:

First of all a question, Have you adjusted your cook time for pizzas? We had a pizza Saturday that was undercooked, and had another on Sunday that was also uncooked..

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Suggested solution:

We did contact the shop to receive Sundays pizza free, but Have you adjusted the cook time for the pizza, the dough just doesn't taste cooked, FYI.

With Thanks, Julia Chessen

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