Complaint: Unathourized transaction

on 14 October 2018 about Crowne Plaza in category Hotels / Motels

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My complaint:

Card information was used I believe card was duplicated and someone was able to check into Crowne Plaza charging my credit card I contacted the hotel twice and was told I would be refunded and a week later I am still waiting for my funds to be put back into my account. My next step is to contact my attorney for this has been such a hassle

Desired solution:

I am requesting for my credit card to be refunded ly for I have been waiting for a week now

All complaints of Dasmine Bell