While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Uber? Submit your Uber complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 33 complaints about Uber over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Uber. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Uber accountable for any problems you may have encountered.
You can file any kind of complaint related to Uber, such as poor driver behavior, incorrect billing, unexpected charges, poor customer service, safety concerns, and any other issues you may have experienced.
According to our own complaints database, some common complaints about Uber include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner. Uber might even offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform, it always helps to notify Uber yourself as well. You can contact Uber customer service through 1-800-664-1378, via the Uber Help website or by reaching out to @Uber_Support on Twitter.
Below, you will find the contact information for the complaint department of Uber. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber by calling 1-800-664-1378. If you want to reach out to Uber through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Tom Smith on 13 September 2021 about Uber.
I finished work at 23:00 and at 23:10 I requested an Uber, it is now 00:55 and I am still waiting, I have watched my request get passed round many cars and none are accepting, 7 drivers have accepted but... Read more
Complaint from Rumana on 12 September 2021 about Uber.
Driver is not taking the ridecancelling the order Read more
Complaint from GEYLA on 05 September 2021 about Uber.
One week before my international flight, I booked and Uber XL. I checked each day to the status. Thirty minutes before my pick-up, i moved my suitcase outside. Ten minutes before pick-up, I moved outside and sat on a... Read more
Complaint from lh2021 on 25 August 2021 about Uber.
We had scheduled a ride via the uber app 2 weeks prior to our trip from our house to LaGuardia airport. We received ation that it was scheduled. The day of the scheduled trip, I received a notification that the... Read more
Complaint from umunnahenry on 22 August 2021 about Uber.
UBER PASS HELP.UBER.COM HAS BEEN TAKING MONEY FROM MY BANK ACCOUNT WITH AUTHORIZATION AND WITHOUT RENDERING ANY SERVICE UBER PASS HELP.UBER.COM PURCHASE 800-5928996 CA UBER HAS BEEN TAKING MONEY SINCE 11022020 TO 08022021 TOTAL TO REFUND $449.82 Read more
Complaint from Helenher on 16 August 2021 about Uber.
I made a reservation on August 13th to be picked up at 5AM on Sunday Aug. 15th. The driver never arrived. After waiting 12,hour and also attempting to get another driver, I had to drive my car to... Read more
Complaint from noelalan on 13 August 2021 about Uber.
I was traveling from Dahisar (west) Mumbai today (Friday 13th August, 2021) going to Vasai at 9:40 AM. While booking on the Uber app, the indicative price appeared as Rs 458-570 and would be charged in actuals on completion of... Read more
Complaint from sokhnasi on 12 August 2021 about Uber.
UBER is using my financial information for a pass I never subscribe. Since July the amount of 24.99 is taken from my account without my consent. Read more
Complaint from Rider95678 on 07 August 2021 about Uber.
On 7-2-21 I scheduled an Uber ride from my office for 700 PM to the airport . I texted the driver of my exact location . After a few confusing minutes chasing the driver down in the... Read more
I am being charged for an Uber Pass each month and I'm told its a subscription. Last month they said I was charged by acccident. This month the response is that Im signed up for it. I never signed up... Read more
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