Our sentiment meter has detected that Uber Eats complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Uber Eats, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 101 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Hungry Children on 28 May 2021 about Uber Eats.
Ordered food from KFC (M! services junction 14) delivery time just kept extending and then get a message to say that the order ould not be delivered. We have used this service several times, but will never be... Read more
Complaint from Siket on 27 May 2021 about Uber Eats.
We are horrified that we ordered on a few occasions as a one off for bacardi which is not ever over £15-16 a bottle !!! They have taken £142.19 for 4 bottles of Bacardi... This is thief and unless we get the... Read more
Complaint from msceeds on 26 May 2021 about Uber Eats.
Angel- The delivery guy was two hours late delivering my order. Unacceptable. While I was tracking my delivery it stated that Angel the delivery guy stopped to do another order, again unacceptable. Read more
Complaint from ceasarscape on 19 May 2021 about Uber Eats.
Placed a meal order through Uber Eats, then within minutes the restaurant or Uber cancelled the order and charged me £21.40 because the restaurant had started my order, I feel I've been the victim of a crime. I took this... Read more
Complaint from Tom Monks on 18 May 2021 about Uber Eats.
My food was delivered cold and the drink had fallen over and leaked everywhere and ruined the ice cream driver did not care and drove off Read more
Complaint from Pokerface on 15 May 2021 about Uber Eats.
It has taken nearly 2 hours for my delivery to arrive, the food is cold, no fruit bag was in the delivery and no straws for the drinks. Read more
Complaint from Graeme on 09 May 2021 about Uber Eats.
I ordered uber eats and the driver didn't move on the app then after a while I see on the app it says food collected but the uber eats driver never came to my house so I walked down to... Read more
Complaint from Kristen on 08 May 2021 about Uber Eats.
I waited over an hour for an order which never arrived. I was charged twice for this order. It is impossible to get help Uber. Read more
Complaint from Maraleze on 07 May 2021 about Uber Eats.
My past 3 orders on Uber Eats have either been completely cold (cold pizzas), or some items were not delivered at all. There is no way to report, or resolve this on the app quickly and easily. I'll... Read more
Complaint from Wilson on 05 May 2021 about Uber Eats.
I use to drive for uber, muy documents was ok then i open a new account on uber eats to make deliveries, the only thing pending was mu background check, its been 2 months and my background stiill pending, every... Read more
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