While some customers may still be encountering a bad experience, our sentiment meter has detected a -43% decline in complaints about Uber Eats over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with Uber Eats? Submit your Uber Eats complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber Eats.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber Eats complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 101 complaints about Uber Eats over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber Eats's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Uber Eats. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber Eats by calling 800-253-9377. For Uber Eats support through email, send your inquiry to merchants@uber.com. If you want to reach out to Uber Eats through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Kword on 11 June 2022 about Uber Eats.
It has been so disgusting and annoying watching these ridiculous Uber Eats commercials that I have stopped watching TV all together to avoid hearing and seeing the less than humorous ads. Such advertisements shows their poor taste and also their... Read more
Complaint from Hgordian83 on 10 June 2022 about Uber Eats.
I was let go from Uber eats platform and I made a lot of appeals and my last appeal was approved. But now I’m getting the run around with getting my account unblocked. I have proof of conversations with Uber... Read more
Complaint from Aimee Richards on 10 June 2022 about Uber Eats.
There has been multiple times now where I've ordered food and not got the full order and Uber eats refuse to refund me for the missing items! Read more
Complaint from shakurdarren14@gmail.com on 10 June 2022 about Uber Eats.
I had an unexpected visit from an uber eater. I didn't order or any of my households order uber eats!!! He just came banging on my door so hard my mum which is 50 has got frightened she wanted me... Read more
Complaint from sasha tyson on 06 June 2022 about Uber Eats.
hi, on the 20th may this year i ordered from McDonalds cheapside lancaster, order number EF38E, When it came the driver named Dawid drove of and when we looked we had got someone else's order, we rang Cheapside straight away... Read more
Complaint from Nidhi Saini on 04 June 2022 about Uber Eats.
I ordered food from uber eats and there was some issue with my order and I got refund for that but they again transact money from my account Read more
Complaint from Eboni on 04 June 2022 about Uber Eats.
A driver of the name of MUHAMMAD REGO NUMBER TWS716 Mobile number 0481615501. I ordered $89.00 worth of food. Driver contacted me via text stating he was outside my place with my order. Went outside. No driver. Started getting frustrated... Read more
This is the second time I have ordered from this pizza shop and it's arrived cold. Horrible in fact. When I'm paying $50 for 2 pizzas one medium one large. This is not acceptable Read more
Complaint from Melly41292 on 02 June 2022 about Uber Eats.
I ordered food from uber eats at 12pm ETA was between 1am and 1.20am 1.30am came and nothing no updates on uber eats . I call the restaurant 5 times no answer . 2.20am came still nothing no answer from... Read more
Complaint from azandenonela on 01 June 2022 about Uber Eats.
I did an order of food [KFC] on the uber eats app around 13:50 on 30 of may 2022 at Goodwood but I did not receive the food i tired to communicate with the number on the app and even... Read more
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