While Trezor prides itself on providing top-notch cryptocurrency hardware wallets, complaint data from our community has flagged several recurring issues that customers face. Common complaints include difficulties with device setup, unresponsive customer support, and software glitches that hinder access to funds. Customers also report concerns over inadequate security measures and challenges during firmware updates.
To avoid these issues, we strongly advise customers to carefully follow the setup guide, keep their software and firmware up-to-date, and secure their recovery seed in a safe location. If problems arise, document all interactions with customer support and consider joining online forums for additional help and tips.
Do you have a dispute or had a bad customer experience with Trezor? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Trezor.
Our sentiment meter has detected that Trezor complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Trezor, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 1, 2025
We have received 0 complaints about Trezor over the last 12 months. The graph below shows a monthly breakdown.
Curious about Trezor's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Trezor. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Trezor through their own website, you can use their contact form.
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Helpful experiences shared by verified Trezor customers. Search, discuss and connect with other people in our community.
Complaint from Dita on 23 March 2024 about Trezor.
I don't normally write reviews or complaints, especially if I've been unsatisfied with a product. I normally just walk away and don't use the product again, but I've had such a bad experience that I feel I have to say... Read more
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