While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Tim Hortons over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 18, 2024
Do you have a dispute or had a bad customer experience with Tim Hortons? Submit your Tim Hortons complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 5 complaints about Tim Hortons over the last 12 months. The graph below shows a monthly breakdown.
Curious about Tim Hortons's track record in addressing complaints within the Clubs / Pubs / Cafés category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Tim Hortons. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Tim Hortons by calling 1-888-601-1616. If you want to reach out to Tim Hortons through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from kourtnie on 09 November 2022 about Tim Hortons.
bought 2 large vanilla iced coffees today at tim hortons on prospect street in fredericton, and they taste soooo terrible I cannot even drink it. they are very bland tasting and do not taste right at all my email is kourtniesharpe@gmail.com Read more
Complaint from swillson_55@yahoo.ca on 06 November 2022 about Tim Hortons.
I have played since the start and lately I noticed that my correct picks are not being added on I count 19 but it stays at 16 why? I am Philly 16. Also there are other teams other than... Read more
Complaint from partTimeWorker on 19 October 2022 about Tim Hortons.
I was working for Tim Hortons for 6 months now. The owner hasn't paid me for taking a sick leave. Although I informed her about the same, she refuses to pay me. I had sent her the image also that I... Read more
Complaint from bks on 31 August 2022 about Tim Hortons.
This is to inform that I worked 3 days at tim hortons and did not get paid for it. I have valid proof for it but I feel unsafe attaching those documents. I would want someone to reach me at... Read more
Complaint from Shrittle on 30 August 2022 about Tim Hortons.
Some of the staff was on the cell phones, some were ignoring us and some were busy. The gal that waited on us was extremely RUDE and acted like she hated her job. I ordered a bagel with cream... Read more
Complaint from Zaszas on 30 August 2022 about Tim Hortons.
I purchased a bag of dark roast ..the sign said 9.99..I was charged 12.99..the cashier was not sure ..thankyou..maryanne Read more
Complaint from dawna on 16 August 2022 about Tim Hortons.
when we were at this location on aug 14 2022 at 1;28 pm we asked for a xlblack coffee,and fill it up to the rim. the girl just looked at me like im crazy.then i asked for the reciept and... Read more
Complaint from Grampa on 12 May 2022 about Tim Hortons.
Your stupid menu cannot be accessed. It’s ridiculous. Unlike McDonalds it’s total frustration. Read more
Complaint from nousernamegiven on 28 April 2022 about Tim Hortons.
Hello, I was Hired on 1st April and worked(training) on floor on 2nd, 3rd and 6th April,2022. second day i was sent to another Tim Horton's in Nun's Island, i was not even getting training, I was working because i... Read more
Complaint from Annoyed by App on 19 March 2022 about Tim Hortons.
I have stopped going to Tim Hortons for my coffee, because of your choice to only make the roll to win available to customers that have the App. I thought about downloading the app. but now that you are saying I... Read more
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