TikTok Complaint Sentiment: Negative

Our sentiment meter has identified a 200% increase in complaints about TikTok over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering TikTok's offerings.

Sentiment data last updated on April 19, 2024

TikTok complaint process

Do you have a dispute or had a bad customer experience with TikTok? Submit your TikTok complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of TikTok.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional TikTok complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about TikTok?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

TikTok complaints chart

We have received 28 complaints about TikTok over the last 12 months. The graph below shows a monthly breakdown.

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TikTok complaint statistics

Curious about TikTok's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!

375
Total complaints
373
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 375 ratings

How to contact the customer service of TikTok?

Below, you will find the contact information for the complaint department of TikTok. To amplify the impact of your complaint, please use our complaint form.

Webcare email:
info@tiktok.com
Contact form:

For TikTok support through email, send your inquiry to info@tiktok.com. If you want to reach out to TikTok through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

TikTok reviews: (375)

Authentic experiences shared by our community for your benefit.

Harassment

Complaint from Harley on 01 September 2022 about TikTok.

She making up lies and I'm getting threats from ppl around where I live I don't post anything about her sabryn is messing my hole life up I'm just trying to raise my son she has not seen in months... Read more

Comments: 0
Rating:

Discriminating

Complaint from Xotickaotic on 27 August 2022 about TikTok.

They Discriminate Against The Ones Without The Blue Check , They Say They Dont Allow Drinking Or Smoking But Have A Whole Shot Challenge There Read more

Comments: 0
Rating:

Order lost and not resent

Complaint from PaulB27 on 18 August 2022 about TikTok.

I made a order off of tik tok to a site called BENRTHA The order took me to NORLAET.com I made an order of around $46.26For some clothing items The order was lost and shipping And when contacted about being... Read more

Comments: 0
Rating:

Deleted information for no reason

Complaint from kateabernethy on 17 August 2022 about TikTok.

Tiktok decided it did not want to open the app for me so I clicked on it again and it started redownloading itself. I assumed it was an update, but no it actually deleted everything. My years worth of drafts... Read more

Comments: 0
Rating:

Random Banning

Complaint from TallMac on 15 August 2022 about TikTok.

TikTok is a Social Media App that everyone in the USA and free world should avoid or delete immediately. It has been proven to steal user data from their phones many many times. The FCC has formally recommended that this... Read more

Comments: 0
Rating:

Sir My account is Completely freeze

Complaint from @abdullatif1588 on 23 July 2022 about TikTok.

Two days ago my video was wrongly reported which I have appealed so far my video is not open sir due to which my whole account is stopped check the video there is nothing wrong in the video you can... Read more

Comments: 0
Rating:

Permanently banned on TikTok live

Complaint from elysiagupta on 14 July 2022 about TikTok.

I am an independent Music artist who uses TickTock to reach and build my Fanbase. I am a creator and influencer. I have never violated any of TikTok’s guidelines! TikTok likes to ban influencing creators with large following without any... Read more

Comments: 0
Rating:

Fake lives for gifts

Complaint from Stopthescammers on 13 July 2022 about TikTok.

So I have come across 3 lives of christano ronaldo ..the accounts are using video loops to get gifts ..which TikTok get 50% Read more

Comments: 0
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BANNED FOR TEACHING LAW AND HISTORY

Complaint from Thebookofjohnson on 13 July 2022 about TikTok.

My account on TikTok the book of Johnson explained in details the laws and US codes that I’ve been studying for the last 45 months broken down into compartmentalize videos for people to easily follow and understand them I also... Read more

Comments: 0
Rating:

Unable to purchase coins and unable to use coins

Complaint from @wolfgang8404doc69 on 09 July 2022 about TikTok.

I am a grown 53 year old man. I only have access to my account @wolfgang8404doc69 and am not able to purchase coins nor use them to send gifts in Lives. After NUMEROUS MESSAGES TO TIKTOK IT HAS FALLEN... Read more

Comments: 0
Rating:

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