Our sentiment meter has identified a 200% increase in complaints about TikTok over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering TikTok's offerings.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with TikTok? Submit your TikTok complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 25 complaints about TikTok over the last 12 months. The graph below shows a monthly breakdown.
Curious about TikTok's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of TikTok. To amplify the impact of your complaint, please use our complaint form.
For TikTok support through email, send your inquiry to info@tiktok.com. If you want to reach out to TikTok through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from @mr.abdulazizalabd on 01 October 2022 about TikTok.
I contacted them and they asked alot if information I lost my phone number and wanted tl change it so i provided everything They accepted all the information but at the changing number they ignored me and stoped answering Read more
Complaint from Ultra _maga_queen on 29 September 2022 about TikTok.
Tictoc is horrible. They post “guidelines” which do not apply to everyone. There are some people on that app that do what they please and as long as it fits the narrative, it’s ok.. REGARDLESS OF WHO IS BEING INSULTED.... Read more
Complaint from m.n on 29 September 2022 about TikTok.
account @ottopeperescuedcat been banned by mistake . The profile is not underage ,how the message was coming ,I´m 46 years old . It was a cat rescued account with funny videos of him .I did not comments -zero comments.... Read more
Complaint from Anastasiaalovex on 20 September 2022 about TikTok.
I have over 10k followers, I got logged out and asked to resign in. I know my password but they are asking for a code to be sent to old mobile number. I’ve been on chat for 4 days and... Read more
Plz open this id next time I care it Read more
Complaint from claire gomez on 14 September 2022 about TikTok.
They should protect the user from false massive reports with the same IP, there are even tutorials on youtube how to do it, I have a person who blocks it every so often and comes back and makes accounts and... Read more
Complaint from Sid98virus on 06 September 2022 about TikTok.
I have posted my video but the TikTok has muted my sound . But same sound i found in TikTok posted by another people. I think its the case of discrimination. Thats why i need justice why this happens.. or... Read more
Complaint from moreorless121 Paul holmes on 03 September 2022 about TikTok.
My friend has suffered a tremendous amount of bullying through a live feed session where a young woman was calling him a pervert and a disgusting person he has never done anything wrong in this platform or and such platforms... Read more
Complaint from Delete TikTok on 02 September 2022 about TikTok.
I deleted my TikTok account and the app a few months ago. I am still being sent comments etc. to my deleted account. I want rid of this app and everything to do with it. Read more
Complaint from ParentsProtectingKids on 01 September 2022 about TikTok.
I have reported a video that is in violation of TikTok guidelines and it has still not been removed. I have used the app, complaint form and email and had no response. The video contains minor children, as young as... Read more
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