TikTok Complaint Sentiment: Negative

Our sentiment meter has identified a 200% increase in complaints about TikTok over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering TikTok's offerings.

Sentiment data last updated on April 25, 2024

TikTok complaint process

Do you have a dispute or had a bad customer experience with TikTok? Submit your TikTok complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of TikTok.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional TikTok complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about TikTok?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

TikTok complaints chart

We have received 25 complaints about TikTok over the last 12 months. The graph below shows a monthly breakdown.

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TikTok complaint statistics

Curious about TikTok's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!

375
Total complaints
373
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 375 ratings

How to contact the customer service of TikTok?

Below, you will find the contact information for the complaint department of TikTok. To amplify the impact of your complaint, please use our complaint form.

Webcare email:
info@tiktok.com
Contact form:

For TikTok support through email, send your inquiry to info@tiktok.com. If you want to reach out to TikTok through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

TikTok reviews: (375)

Authentic experiences shared by our community for your benefit.

Hit and run

Complaint from In this time on 31 October 2022 about TikTok.

I am putting in a complaint about a video that as been on tik tok media it is about my sister hit and run she had this accident in 30 6 2021 it as... Read more

Comments: 0
Rating:

Permanently banned

Complaint from astro_therapist_79 on 26 October 2022 about TikTok.

I was banned, and was hacked. I can’t download anything promote anything on new account and my old account was promised back after 2 appeal Read more

Comments: 0
Rating:

ACCOUNT WARNING AND THREATS OF CLOSING MY ACCOUNT

Complaint from JOHNNY_yuma1958 on 25 October 2022 about TikTok.

I notice tik tok keeps threatening to shut my account, however I notice when republican post acts of violence,like insurrection gathering, and to support the overthrow of America you do nothing, i know tic tok is in china and will... Read more

Comments: 0
Rating:

TikTok Kia Challenge Irresponsible to public

Complaint from Dawn Spilman on 22 October 2022 about TikTok.

I'm a victim of TikTok Kia Boys Challenge, which shows videos of thefts, then driving recklessly down the streets, then crashing the car. My car was one of those. It was totalled. As a result, I have had weeks... Read more

Comments: 0
Rating:

Allowing harassment against people

Complaint from @danibaby94 on 22 October 2022 about TikTok.

Tiktok is allowing people to harassbully Chase Matthews. Its a violation in the guidelines for anyone to harassbully another peron(s) I would like to formally file a a complaint for tiktok allowing users to harassbully Chase Matthews. Read more

Comments: 0
Rating:

slandering my video content and file unlawful discrimination

Complaint from blackpearlmagic_pro on 21 October 2022 about TikTok.

it had started in the month from sept thru October 15, 2022. I have flag on my account and warning about my videos. Tiktok mark my videos explicit nudity and racial slurred which they all not. They refuseddenied... Read more

Comments: 0
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Don't cancel David Pakman Show

Complaint from CynK on 16 October 2022 about TikTok.

The David Pakman Show tells the truth and TikTok is subscribing to Cacel Culture. Reinstate the David Pakman Show!!! Read more

Comments: 0
Rating:

Harassment by TikTok

Complaint from ABody on 16 October 2022 about TikTok.

I have videos of me literally just standing or doing nothing and they're being taken down for sexual or nudity when I'm literally fully clothed. They've taken down post after getting too much attention. They have stopped my growth all... Read more

Comments: 0
Rating:

Account sudden Suspension

Complaint from 3maadd on 14 October 2022 about TikTok.

I made an account on tiktok, kept posting motivationional videos without any problem, Growing my account suddenly one 1 day when i logged in a mssg popedup telling me my account has been suspended! I filed a report to... Read more

Comments: 0
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Consumer rights

Complaint from Neil1690 on 05 October 2022 about TikTok.

I opened a shop on a TikTok and my customers got their products but TikTok have deactivated my account and has my money the won’t give me. When I try to talk to someone I keep getting automated replies with... Read more

Comments: 0
Rating:

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